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Valued Contributor
amason43
Posts: 72
Registered: ‎06-09-2010
Message 1 of 9 (553 Views)

Accept as Solution

553 Views, 8 Replies
06-18-2010 09:23 AM

We need to be allowed to accept more than one post as a solution.

Anthony Mason - CAD/BIM Manager
Nichols Melburg & Rossetto Architects + Engineers
Blog: Daily Occurrence
AutoCAD Architecture 2008 SP2 / Revit Architecture 2011
Microsoft Windows XP SP3 / Google Chrome
Employee
wrighte
Posts: 663
Registered: ‎09-22-2008
Message 2 of 9 (544 Views)

Re: Accept as Solution

06-18-2010 02:58 PM in reply to: amason43

It's intended to be used to select the "best" contributing post to the solution.  One approach for a case where there is more than one would be to reply confirming what specifically helped and mark your reply as the accepted item.

 

 



Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

Mentor
Jason.Piercey
Posts: 1,104
Registered: ‎04-04-2001
Message 3 of 9 (526 Views)

Re: Accept as Solution

06-21-2010 06:07 AM in reply to: wrighte

wrighte wrote:

It's intended to be used to select the "best" contributing post to the solution.  One approach for a case where there is more than one would be to reply confirming what specifically helped and mark your reply as the accepted item.

 

 


Which is likely to never happen with most posts.  I'm thinking the

majority of people will identify the first reply that works for them

as the "best" solution and never review the thread again.

Valued Contributor
amason43
Posts: 72
Registered: ‎06-09-2010
Message 4 of 9 (513 Views)

Re: Accept as Solution

06-21-2010 08:06 AM in reply to: Jason.Piercey

Especially since a lot of the things I've needed help with have involved multiple steps.  Example:

 

 

**************

Hey, anyone know how I can 'abc'?

 

Yeah, try putting the 'L' in the 'c'.

 

Ok, I did that, and it mixed it up.

 

Oops.  That should be 'lowercase l' and 'uppercase C'.

 

Ohhh, nice, now I just really wish it would 'y'.

 

It will, if you 'x' the 't' and '.' the 'i'.

**************

 

So, which one of these is the "best" solution?

 

Points for solving:

l=

C=

 

.-)

Anthony Mason - CAD/BIM Manager
Nichols Melburg & Rossetto Architects + Engineers
Blog: Daily Occurrence
AutoCAD Architecture 2008 SP2 / Revit Architecture 2011
Microsoft Windows XP SP3 / Google Chrome
Distinguished Contributor
ACADuser
Posts: 1,188
Registered: ‎12-22-2003
Message 5 of 9 (502 Views)

Re: Accept as Solution

06-21-2010 10:52 AM in reply to: amason43

While I agree that there may be more than one post contributing to the solution.  Even if a post had a link to the supposed solution I would still read the entire thread.  A recent example that I ran across is in this post;

http://forums.autodesk.com/t5/AutoCAD-Civil-3D/Importing-LandXML-File-Scaling-Issue/m-p/2699071#M133...

Post #4 is relevant and may be part of the solution for someone else experiencing the problem.

 

I would rather have a good search engine rather than "solution" flags.  Maybe they should enable the "kudos" feature that way you know if the accepted "solution" was presented by someone having a good reputation - j/k.

ACADuser
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Valued Contributor
amason43
Posts: 72
Registered: ‎06-09-2010
Message 6 of 9 (499 Views)

Re: Accept as Solution

06-21-2010 10:55 AM in reply to: ACADuser

 

You may be kidding, but I don't think that's too bad of an idea.

Maybe they should enable the "kudos" feature that way you know if the accepted "solution" was presented by someone having a good reputation - j/k.


 

Anthony Mason - CAD/BIM Manager
Nichols Melburg & Rossetto Architects + Engineers
Blog: Daily Occurrence
AutoCAD Architecture 2008 SP2 / Revit Architecture 2011
Microsoft Windows XP SP3 / Google Chrome
Active Contributor
Ken.Krupa
Posts: 37
Registered: ‎06-07-2010
Message 7 of 9 (443 Views)

Re: Accept as Solution

06-28-2010 07:29 AM in reply to: wrighte

It would be good if the OP were able to change the "accepted solution" designation to another post - if a much better solution were later found and posted.

 

That happened to me, where a solution I accepted turned out to be half-baked, and I posted a better one myself. As is, anyone searching for the same problem will be lead straight to the half-baked solution and might never see the better one several posts further down.

Ken Krupa
Krupa CADD Solutions
http://www.krupacadd.com
Employee
matt.smith
Posts: 95
Registered: ‎02-22-2010
Message 8 of 9 (438 Views)

Re: Accept as Solution

06-28-2010 07:50 AM in reply to: Ken.Krupa
Ken,

You can do that. 

1. Open the message you selected as the "accepted solution".

2. Click on the "Options" drop down and choose "Not the solution" and confirm it.

3. Accept a new message as the solution.

 

I just tried it out in the Test forums

 


Ken.Krupa wrote:

It would be good if the OP were able to change the "accepted solution" designation to another post - if a much better solution were later found and posted.

 

That happened to me, where a solution I accepted turned out to be half-baked, and I posted a better one myself. As is, anyone searching for the same problem will be lead straight to the half-baked solution and might never see the better one several posts further down.


 

Active Contributor
Ken.Krupa
Posts: 37
Registered: ‎06-07-2010
Message 9 of 9 (435 Views)

Re: Accept as Solution

06-28-2010 07:59 AM in reply to: matt.smith

 


matt.smith wrote:
Ken,

You can do that. 

1. Open the message you selected as the "accepted solution".

2. Click on the "Options" drop down and choose "Not the solution" and confirm it.

3. Accept a new message as the solution.


OK - Thank you!

 

Ken Krupa
Krupa CADD Solutions
http://www.krupacadd.com

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