Having worked in a large corporate setting trying to do cad when all anyone
really cared about was that the Lotus DB's were cool... did suck. that
being said, you have to learn how to work the system. After dealing with
those IT guys, I kinda realized that thier initial "hesitation" to assist us
stemmed from 1000 other non-cad users crying wolf everytime their phot
screen saver quit working.
Instead of asking them to do something they won't do, find something they
will do that gets you what you need. In the case of locked systems, ask
them to change his password so you can access the systems. Claim lost
production and keep moving it up the chain. It not very realisitic to ask
them to change a compnay wide login policy because of one guy who may or may
not be around for long and may or may not even be a "real" employee. You
should be able to use those facts to your advantage to get the password
changed everytime you need it. After a few password changes, the consultant
should be frustrated enough to mend his ways. If he's truly obtuse, then
after a few password changes count on the whiney IT to make some noise. And
if IT truly rules, then it might come back down on your manager to "fix it".
wrote in message news:4848534@discussion.autodesk.com...
Its more a case of the huge amounts of paperwork to achieve the 'tweak', it
would have to be submitted, cleared, submitted furtherup, justified, cleared
etc etc. sometimes its just too much hassle. I personally believe our IT
have us over a barrel and are tying our hands, I dont fear the safety of the
corporate data, what I fear is that we wont be able to get to it when we
need it (well quickly anyway). At the moment a single user problem is a 3
day fix, the more people involved in the problem the shorter time they have
to respond. Just recently (and still ongoing ) is one of my draughtsmen who
had a new PC issued, and could not map to the Drawing Office printers, we
got one mapped yesterday after invoking the expired call procedure (after 3
days) and this morning trying to map the second we got exactly the same
error come up. so 4 days and its still not resolved. (and thats something as
easy as mapping a printer !! If I had my way I would give all the CAD users
power user or higher status and let them decide what mappings they needed,
and have the ability to resolve their own problems (or let me resolve them).
IT dont understand CAD, Higher management see it as some kind of Magic!
performed by a wierd bunch of 'magicians' who they doint understand.
Ho Hum.