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*James Wedding, E.I.T.
Message 1 of 8 (118 Views)

WINDOWS plot logging?

118 Views, 7 Replies
12-20-2000 01:56 AM
Anyone know of a program that will log _all_ prints sent from a computer?
Not just the acad plots? I don't mind using 2 programs if needed, but the
boss man wants to log all the memos, etc.

--
James Wedding, E.I.T.
IT Manager
Jones & Boyd, Inc.
Dallas, Texas
jwedding@NOSPAMjones-boyd.com
Remove NOSPAM from e-mail for reply.
*Yoder, S.
Message 2 of 8 (118 Views)

Re: WINDOWS plot logging?

12-20-2000 02:05 AM in reply to: *James Wedding, E.I.T.
"James Wedding, E.I.T." wrote in message
news:57F4224C6CDCC397113D4E6965A669C4@in.WebX.SaUCah8kaAW...
> Anyone know of a program that will log _all_ prints sent from a computer?
> Not just the acad plots? I don't mind using 2 programs if needed, but the
> boss man wants to log all the memos, etc.
PCounter is what we use. It will detect sheet sizes and can be used on a
central server and/or a computer serving as a print server. NT & Novell
networks supported.
http://www.andtechnologies.com/

BTW, a similar question was just asked in print-plot. You might want to
follow that as well.

Enjoy,
Stef
--
mailto: yodersj@ipass.net || Drafter, Leather-worker
http://www.ipass.net/~yodersj/ || Dos, Win, LT
RFC 1855, section 3.1.1, item 10 at http://www.faqs.org/rfcs/
http://computerhowto.homestead.com/
*Larson, Evan
Message 3 of 8 (118 Views)

Re: WINDOWS plot logging?

12-20-2000 03:27 AM in reply to: *James Wedding, E.I.T.
James,

We use PCounter for our non cadd stations and we use Technesis smart
plot/print/spool for our cadd stuff. It will detect sheet sizes and
then you can track type of paper used, phase and billable non-billable.
You can also use it to track plot files you send. It has a good set of
reports also. I know of several other companies that offer this and
Cadence or Cadalyst had a review recently, 4-5 months ago or so, on plot
accounting you might try to find.

You might want to check out Robs site at www.stardsign.com, I do not
know if it tracks all windows printing but I think you will get good
help if you have problems. Also keep in mind that not all software is
working with win 2000 very well or at all. Also take a look at how the
software works, some grab the drive while others capture it at the
spooler. Plan for some implementation time and I would suggest trying
whatever out on a couple computers for a trial period most companies
offer, usually 30 days.

Evan Larson
GLT Architects
elarson@gltarchitects.com
www.gltarchitects.com
*Larson, Evan
Message 4 of 8 (118 Views)

Re:

12-20-2000 03:35 AM in reply to: *James Wedding, E.I.T.
Stef,

Have you had problems with PCounter stopping randomly? I bet twice a
week I get someone saying their printers are not working and sure enough
there are all their prints plus the extra ten attempts stacking up
waiting for PCounter. I just relaunch PCounter, on the workstation, and
it is fine. This is Win 95 and Win NT I do not have any running Win
2000 yet with PCounter.

Evan
*Yoder, S.
Message 5 of 8 (118 Views)

Re:

12-20-2000 06:26 AM in reply to: *James Wedding, E.I.T.
"Evan Larson" wrote in message
news:3A410A17.ABFDC54B@gltarchitects.com...
> Stef,
>
> Have you had problems with PCounter stopping randomly? I bet twice a
> week I get someone saying their printers are not working and sure enough
> there are all their prints plus the extra ten attempts stacking up
> waiting for PCounter. I just relaunch PCounter, on the workstation, and
> it is fine. This is Win 95 and Win NT I do not have any running Win
> 2000 yet with PCounter.

We didn't have this happen until we had our network re-wired at the patch
panel. (Messy wire configuration, bad punch downs, etc.) Finally we found
all the old runs that were originally punched down as "A" standard (we
re-punched them down with the "B" standard) and fixed them. Also found a hub
that had two semi-working ports that it hadn't segmented off properly. After
all of that and verifying everyone's cable to the wall jack was okay, it
started working properly again.

Until we got all that done, what I did was set PCounter to delete anything
in the queue over 10 minutes old. Then just let the guys keep hitting print
until it would come up. I did find that the more wiring problems I fixed,
the less prints it took to make it pop up.

If wiring and bad hub ports isn't your problem, I'd download a network
sniffer and do some testing when no one else is on. This way you can
"listen" to the traffic and see if the server is properly issuing the call
for PCounter to pop up. Many sniffers have a 30-day trail period. Try Net
Analyzer if no one else has any recommendations:
http://members.xoom.com/netanalyzer/

Also, Andy of AND Technologies has always been helpful. If there's a problem
he can fix, he'll do his best. Any email I have sent to them has been
answered in 24 hours or less.

Oh, another thing to try though risky - disable the real-time virus scan on
the server and see if that helps. I'd do this when everyone is gone too.
Some scanners try to monitor the print jobs being sent, since it is a file.

Enjoy,
Stef
--
mailto: yodersj@ipass.net || Drafter, Leather-worker
http://www.ipass.net/~yodersj/ || Dos, Win, LT
RFC 1855, section 3.1.1, item 10 at http://www.faqs.org/rfcs/
http://computerhowto.homestead.com/
*Larson, Evan
Message 6 of 8 (118 Views)

Re:

12-20-2000 06:53 AM in reply to: *James Wedding, E.I.T.
Stef,

Are you saying that PCounter was still working more or less on the
workstation but that the network was dropping things, or that PCounter
needed to be restarted on the workstation? It does not sound like you
needed to restart PCounter on the workstation every time. PCounter on
the server in our case is working away but the component on the
workstation quits, or is that what you are saying also?

Evan
*Yoder, S.
Message 7 of 8 (118 Views)

Re:

12-20-2000 07:41 AM in reply to: *James Wedding, E.I.T.
"Evan Larson" wrote in message
news:3A413859.D10E2DF6@gltarchitects.com...
> Stef,
>
> Are you saying that PCounter was still working more or less on the
> workstation but that the network was dropping things, or that PCounter

Right after the rewiring (the next morning) PMax wouldn't pop up unless
restarted right before each print. After fixing the miswires at the patch
panel, the need for restarting only seemed to be two or three times during
the day. When all the computer-to-wall cables that were going bad or badly
made were replaced, about once a day on the restart. It was then that I
found if you just kept hitting print, it would pop up about the third time.
I had tried printing multiple times at other stages, but to no avail. Once
the hub with the bad ports was found and replaced, everything went back to
normal.

Before all of this, PCounter & PMax had not given us any problems about
popping up PMax.

Enjoy,
Stef
--
mailto: yodersj@ipass.net || Drafter, Leather-worker
http://www.ipass.net/~yodersj/ || Dos, Win, LT
RFC 1855, section 3.1.1, item 10 at http://www.faqs.org/rfcs/
http://computerhowto.homestead.com/
*Kyriacou, Chris
Message 8 of 8 (118 Views)

Re:

12-20-2000 08:42 AM in reply to: *James Wedding, E.I.T.
Hello Everybody!

This is gonna sound really silly, but why not just turn Auditing on?!!?!?!

Check Windows NT help re: Auditing and it will explain how to monitor all
jobs sent to the queue + more [and it's free with NT!]!

HTH!

Chris K

"Evan Larson" wrote in message
news:3A41082B.2794BDBC@gltarchitects.com...
> James,
>
> We use PCounter for our non cadd stations and we use Technesis smart
> plot/print/spool for our cadd stuff. It will detect sheet sizes and
> then you can track type of paper used, phase and billable non-billable.
> You can also use it to track plot files you send. It has a good set of
> reports also. I know of several other companies that offer this and
> Cadence or Cadalyst had a review recently, 4-5 months ago or so, on plot
> accounting you might try to find.
>
> You might want to check out Robs site at www.stardsign.com, I do not
> know if it tracks all windows printing but I think you will get good
> help if you have problems. Also keep in mind that not all software is
> working with win 2000 very well or at all. Also take a look at how the
> software works, some grab the drive while others capture it at the
> spooler. Plan for some implementation time and I would suggest trying
> whatever out on a couple computers for a trial period most companies
> offer, usually 30 days.
>
> Evan Larson
> GLT Architects
> elarson@gltarchitects.com
> www.gltarchitects.com
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