Transfering a Subscription to another Reseller

[brighteyedartistry]

Hello. I was just curious for some information about transferring a subscription to another reseller. Long story short, we have a subsidiary company that is on the other side of the country and their license is on our contract. It would be advantageous for them to have there own reseller locally for support.

Anyone know how this works?

[Anonymous]

You need to talk to Adesk, or have your local reseller work out the details.

ACote
wrote in message
news:5891617@discussion.autodesk.com...
Hello. I was just curious for some information about transferring a
subscription to another reseller. Long story short, we have a subsidiary
company that is on the other side of the country and their license is on our
contract. It would be advantageous for them to have there own reseller
locally for support.

Anyone know how this works?

[Lancasterm]

Are you talking about subscription or actually software (help desk) support? If it is support for software your subsidiary might be able to get an help desk contract with a local reseller for that.

In our case I manage "X" qty of license (on our subscription) for other locations. It helps me in controlling these locations by not allowing them to install and upgrade their license without my knowledge. In the past this was a problem and internally we could not communicate, since we were all using different versions of AutoCAD. In addition since our accounting transaction come from one common location, it makes it easier on accounting having one PO for multiple locations. Just some food for thought...

Regards

Mark L.

[Anonymous]

I just did this last month.

Email this template to: customercare.abc@autodesk.com

Dear Autodesk Customer Care:


Effective immediately, please change Old Reseller Company Name to

New Reseller Company Name. Our new contact person will be New Reseller Rep
out of

New Reseller office.


The new contact information is listed below.

Our Subscription contract number is: XXX-XXXXXXXX. Our Renewal # is

XX-XXXXX: . The end date is MM/DD/YYYY for our current subscription,

and we are planning to renew at that time.


Please verify these requests by emailing a confirmation to me at your

earliest convenience. Feel free to contact me through phone, fax or

email if you have any questions about my account. Thank you.


--

Gilbert L. "Chip" Harper

AutoDesk Discussion Group Facilitator
Web: http://www.hot4cad.com

[Anonymous]

I just changed reseller. I just sent a payment to the new reseller, and they handled it. I received a confirmation e-mail from Autodesk saying my subscription has been renewed.
Very easy.
I did let me old reseller know that I was going to use a different reseller.