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*Keller, Russell
Message 1 of 15 (61 Views)

Lost Administrator Access

61 Views, 14 Replies
02-19-2002 09:18 PM
Someone changed the Administrator Password for one of my field computers and
now I've been locked out of it. Is there some way to get administrator
rights back?
*Ferris, Chris
Message 2 of 15 (61 Views)

Re: Lost Administrator Access

02-20-2002 05:44 AM in reply to: *Keller, Russell
Log on as the user that changed the password, and then change the
Admin's password using the User Manager.

If you are really up a creek then you can install the OS over itself and
reset the password that way. But I would only recommend this in
extreme circumstances, and if done a total wipe and reload would be wise.

Now here's a question, why would you give the user the rights to reset
the Admin password?

I don't know about you, but that is a aggregious violation of company
policy. I would recommend a very stern discussion with the user, and if
it is done again, I would re-evaluate the need for that user to work there.

but that's just my $.02

CMF

Russell Keller wrote:

>Someone changed the Administrator Password for one of my field computers and
>now I've been locked out of it. Is there some way to get administrator
>rights back?
>
>
*Keller, Russell
Message 3 of 15 (61 Views)

Re:

02-20-2002 05:44 AM in reply to: *Keller, Russell
Unfortunatly the user who had the administrative access had it before I got
here and was laid off reciently and took the passwords with him because no
one knew he'd changed them.

I was afraid that a reinstall was in order. boy that'll a can of worms.
Formatting it first is the only clean way.

"Chris Ferris" wrote in message
news:3C7418C9.4050707@hbcommunications.com...
> Log on as the user that changed the password, and then change the
> Admin's password using the User Manager.
>
> If you are really up a creek then you can install the OS over itself and
> reset the password that way. But I would only recommend this in
> extreme circumstances, and if done a total wipe and reload would be wise.
>
> Now here's a question, why would you give the user the rights to reset
> the Admin password?
>
> I don't know about you, but that is a aggregious violation of company
> policy. I would recommend a very stern discussion with the user, and if
> it is done again, I would re-evaluate the need for that user to work
there.
>
> but that's just my $.02
>
> CMF
>
> Russell Keller wrote:
>
> >Someone changed the Administrator Password for one of my field computers
and
> >now I've been locked out of it. Is there some way to get administrator
> >rights back?
> >
> >
>
*Andrew
Message 4 of 15 (61 Views)

Re:

02-20-2002 06:35 AM in reply to: *Keller, Russell
isnt the password in the cmos when you boot up.

if this is a laptop just pull the harddrive out plug it into another machine
look thru it and find the password.

drew

"Russell Keller" wrote in message
news:F8158F06A95AE07EC58D27B1BDAE2FE8@in.WebX.maYIadrTaRb...
> Unfortunatly the user who had the administrative access had it before I
got
> here and was laid off reciently and took the passwords with him because no
> one knew he'd changed them.
>
> I was afraid that a reinstall was in order. boy that'll a can of worms.
> Formatting it first is the only clean way.
>
> "Chris Ferris" wrote in message
> news:3C7418C9.4050707@hbcommunications.com...
> > Log on as the user that changed the password, and then change the
> > Admin's password using the User Manager.
> >
> > If you are really up a creek then you can install the OS over itself and
> > reset the password that way. But I would only recommend this in
> > extreme circumstances, and if done a total wipe and reload would be
wise.
> >
> > Now here's a question, why would you give the user the rights to reset
> > the Admin password?
> >
> > I don't know about you, but that is a aggregious violation of company
> > policy. I would recommend a very stern discussion with the user, and if
> > it is done again, I would re-evaluate the need for that user to work
> there.
> >
> > but that's just my $.02
> >
> > CMF
> >
> > Russell Keller wrote:
> >
> > >Someone changed the Administrator Password for one of my field
computers
> and
> > >now I've been locked out of it. Is there some way to get administrator
> > >rights back?
> > >
> > >
> >
>
>
*Elkins, Dan
Message 5 of 15 (61 Views)

Re: Lost Administrator Access

02-20-2002 10:24 AM in reply to: *Keller, Russell
I haven't tried it but you can find a program for that purpose here:

http://www.winternals.com/products/repairandrecovery/locksmith.asp


Dan Elkins
*Prettyman, Charles
Message 6 of 15 (61 Views)

Re:

02-20-2002 10:12 PM in reply to: *Keller, Russell
BIOS sometomes has a separate password, but that is not the password that
hte operating system uses. And windows encrypts it's passwords, so it would
bnot be so simple. I'm sure that their encryption is not so amazing htat it
cannot be broken (security is not one of MS's strong poins), but that is
probably beyond the skills of the average user (certainly beyond mine)



"Andrew" wrote in message
news:928926B1029E5050B152AB11F86339EF@in.WebX.maYIadrTaRb...
> isnt the password in the cmos when you boot up.
>
> if this is a laptop just pull the harddrive out plug it into another
machine
> look thru it and find the password.
>
> drew
>
> "Russell Keller" wrote in message
> news:F8158F06A95AE07EC58D27B1BDAE2FE8@in.WebX.maYIadrTaRb...
> > Unfortunatly the user who had the administrative access had it before I
> got
> > here and was laid off reciently and took the passwords with him because
no
> > one knew he'd changed them.
> >
> > I was afraid that a reinstall was in order. boy that'll a can of worms.
> > Formatting it first is the only clean way.
> >
> > "Chris Ferris" wrote in message
> > news:3C7418C9.4050707@hbcommunications.com...
> > > Log on as the user that changed the password, and then change the
> > > Admin's password using the User Manager.
> > >
> > > If you are really up a creek then you can install the OS over itself
and
> > > reset the password that way. But I would only recommend this in
> > > extreme circumstances, and if done a total wipe and reload would be
> wise.
> > >
> > > Now here's a question, why would you give the user the rights to reset
> > > the Admin password?
> > >
> > > I don't know about you, but that is a aggregious violation of company
> > > policy. I would recommend a very stern discussion with the user, and
if
> > > it is done again, I would re-evaluate the need for that user to work
> > there.
> > >
> > > but that's just my $.02
> > >
> > > CMF
> > >
> > > Russell Keller wrote:
> > >
> > > >Someone changed the Administrator Password for one of my field
> computers
> > and
> > > >now I've been locked out of it. Is there some way to get
administrator
> > > >rights back?
> > > >
> > > >
> > >
> >
> >
>
>
*Ferris, Chris
Message 7 of 15 (61 Views)

Re:

02-20-2002 10:42 PM in reply to: *Keller, Russell
Unfortunately, Locksmith is an add on to another system. Without Admin
rights, he couldn't install the client on the machine anyway.

CMF

Dan Elkins wrote:

>I haven't tried it but you can find a program for that purpose here:
>
>http://www.winternals.com/products/repairandrecovery/locksmith.asp
>
>
>Dan Elkins
>
>
*Ferris, Chris
Message 8 of 15 (61 Views)

Re:

02-20-2002 10:53 PM in reply to: *Keller, Russell
See answers below

CMF

Russell Keller wrote:

>Unfortunatly the user who had the administrative access had it before I got
>here and was laid off reciently and took the passwords with him because no
>one knew he'd changed them.
>

Next time I would recommend creating a policy of documenting any changes
to passwords. Hand written, encrypted DB with Upper management having
the password, whatever. So long as it is out of the hands of the normal
user, and in the hands of somebody who can handle the responsibility
incase something like this happens again.

In the mean time, have you tried to reach out to the user? Did he/she
leave on bad terms? If he/she didn't, I would imagine that person would
gladly provide the password. It might have been an honest oversight.

Now I am not to savy with business law, but there maybe a legal recourse
if the user doesn't cough up the password. But if it is only one
machine, it may not be worth it. If it was multiple machines, or a
server, I would definitely look into that path. Who knows how many
man/hours could be lost in those situations?



>I was afraid that a reinstall was in order. boy that'll a can of worms.
>Formatting it first is the only clean way.
>

Agreed. I was recommending installing over the initial OS so you can
retrieve vital data, then formatting after it was all done.


>
>
>"Chris Ferris" wrote in message
>news:3C7418C9.4050707@hbcommunications.com...
>
*Wedding, James
Message 9 of 15 (61 Views)

Re: Lost Administrator Access

02-21-2002 12:22 AM in reply to: *Keller, Russell
There's a big article in PC Mag like two issues back.
http://www.pcmag.com/article/0,2997,s%253D1481%2526a%253D19957,00.asp
HTH

--
James Wedding
IT Manager
Jones & Boyd, Inc.
Dallas, TX
jwedding@*NOSPAM*jones-boyd.com
*Scanlon, Terry
Message 10 of 15 (61 Views)

Re: Lost Administrator Access

02-21-2002 01:04 AM in reply to: *Keller, Russell
What operating system?

Terry Scanlon

"Russell Keller" wrote in message
news:CBFCD1F9EB14F979E390022DE4F0DF99@in.WebX.maYIadrTaRb...
> Someone changed the Administrator Password for one of my field computers
and
> now I've been locked out of it. Is there some way to get administrator
> rights back?
>
>

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