I'm posting this hear because I think CAD managers may have experience using AutoCAD in a corporate environment where user profiles are stored on a network share.
Instead of C:\Users\joe\Desktop, the desktop is stored in a location such as \\Server\Joe\Profile\Desktop. Other locations such as APPDATA and LOCALAPPDATA are still on C:. Outlook mailboxes are on the server, Downloads folder is on C:. So basically they pick and choose with the critical stuff on the server so the user can log onto any machine and access their email and files.
We have just deployed AutoCAD 2013 64-bit to new Windows 7 computers and the first user that tried the HYPERLINK command ran into this issue. Instead of seeing the HyperLink dialog, all we get, on every computer, is a spinning cursor. The old computers using AutoCAD 2011 32bit on Vista did not have this problem.
The problem occurs on laptops with offline file capability as well as desktops where offline files are disabled.
Using PROCMON.EXE to filter all computer events related to ACAD.EXE reveals that AutoCAD is in an endless loop accessing primariliy files under \\Server\<username>. Eventually it crashes and Windows reports the standard "application not responding" message.
I have tried a generic install, killed the communication centre, reverted back to .NET 4.0 from 4.5 with no effect. The only solution is to unplug the network cable prior to using this command.
Thanks for any ideas. Some previous discussions are below, no solution is apparent.
One registry entry that specifies the "Documents" folder is the cause.
The normal location is %USERPROFILE%\Documents
Changing the value to \\Server\Share causes this behaviour.
If you create a folder under the Share such as \\Server\Share\Documents then the problem goes away.
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.