This is probably not the correct place but I keep running into brick walls.This seems to be my last chance.
I am an instructor who has an account in the Education Community. In the past, when I invited to a student to join there was a link that I sent to the student. They then registered and they were tied to me as their instructor. I am trying to do that now for a new student. However, the Community website has been changed andI can not find that link anywhere on the Education Community site. The student just went to the site and tried to register but he kept getting an error saying that his email was already registered despite the fact that he had never given that information to him. I tried to get the answer to this but the Community "support" site kept responding with stock answers that were not related to my issue in any way. I tried asking my Reseller software engineer but she had no clue about the Education Community set up at all. Can anyone help me or send me in the right direction. Any assistance would be GREATLY appreciated.