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*me63401
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11-11-2003 10:38 PM in reply to:
*D, Mike
>Take a look at the crm newsgroup, microsoft.public.crm for more feedback.
What exactly is "CRM"?
Is it basically contact management stuff?
If yes.... what abt just using ACT?
Just curious...
John
What exactly is "CRM"?
Is it basically contact management stuff?
If yes.... what abt just using ACT?
Just curious...
John
*clintonG
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11-11-2003 11:39 PM in reply to:
*D, Mike
CRM software processes are much more robust enabling tracking,
work-flow, analysis, forecasting and so on.
--
<%= Clinton Gallagher
A/E/C Consulting, Web Design, e-Commerce Software Development
Wauwatosa, Milwaukee County, Wisconsin USA
NET csgallagher@REMOVETHISTEXTmetromilwaukee.com
URL http://www.metromilwaukee.com/clintongallagher/
wrote in message
news:ach4rvc8utc9q0puu0goqq4niu8e2luutb@4ax.com...
> >Take a look at the crm newsgroup, microsoft.public.crm for more feedback.
>
> What exactly is "CRM"?
>
> Is it basically contact management stuff?
>
> If yes.... what abt just using ACT?
>
> Just curious...
>
> John
work-flow, analysis, forecasting and so on.
--
<%= Clinton Gallagher
A/E/C Consulting, Web Design, e-Commerce Software Development
Wauwatosa, Milwaukee County, Wisconsin USA
NET csgallagher@REMOVETHISTEXTmetromilwaukee.com
URL http://www.metromilwaukee.com/clintongallagher/
news:ach4rvc8utc9q0puu0goqq4niu8e2luutb@4ax.com...
> >Take a look at the crm newsgroup, microsoft.public.crm for more feedback.
>
> What exactly is "CRM"?
>
> Is it basically contact management stuff?
>
> If yes.... what abt just using ACT?
>
> Just curious...
>
> John
*clintonG
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11-11-2003 11:45 PM in reply to:
*D, Mike
Where did Microsoft CRM not meet your expectations?
Which 'mature offerings' would you be referring to?
<%= Clinton Gallagher
"Mike Donahue" wrote in message
news:8DE5C66B034C66883AC46EB0C8D8734A@in.WebX.maYI adrTaRb...
>
> "clintonG" wrote in message
> news:002A39C5093205E7864109A8A2F01321@in.WebX.maYI adrTaRb...
> > Microsoft has changed its policy about who can and who can not
> > sell Microsoft CRM so that issue is no longer relevant.
> >
> > People need to know that the Microsoft Partner Program is being
> > re-engineered at this very point in time. Unlike the CPAs who entered
> > the IT services markets through the backdoor partners will now have
> > to establish and maintain their credibility on the basis of merit and
will
> > also be publically rated by customer feedback to mention but one
> > of many ranking criteria. Change is underway.
> >
> > The left hand/right hand stuff in the product lines are due to the fact
> that
> > the financial and business management applications were acquisitions
that
> > are still being re-engineered themselves. They are quite good now and
are
> > only going to get better.
> >
> > Yes, I agree, the newsgroups are a good source to interact with others
> > and is a great source to compare notes and contrast opinions.
> >
> > -
> > <%= Clinton Gallagher
> > A/E/C Consulting, Web Design, e-Commerce Software Development
> > Wauwatosa, Milwaukee County, Wisconsin USA
> > NET csgallagher@REMOVETHISTEXTmetromilwaukee.com
> > URL http://www.metromilwaukee.com/clintongallagher/
> >
> >
>
> Well, all that said, I'm about as big a Microsoft whore as you'll find,
and
> I still couldn't recommend the product. IMHO, the pain you'd go through
> growing along with the product doesnt outweigh the pluses of the software.
> There's too many other mature CRM offerings out there. Will it be a great
> product? Probably. Is it right now? I don't think so.
>
> My 2 cents, take them for what they're worth.
>
> Mike
>
>
Which 'mature offerings' would you be referring to?
<%= Clinton Gallagher
"Mike Donahue"
news:8DE5C66B034C66883AC46EB0C8D8734A@in.WebX.maYI
>
> "clintonG"
> news:002A39C5093205E7864109A8A2F01321@in.WebX.maYI
> > Microsoft has changed its policy about who can and who can not
> > sell Microsoft CRM so that issue is no longer relevant.
> >
> > People need to know that the Microsoft Partner Program is being
> > re-engineered at this very point in time. Unlike the CPAs who entered
> > the IT services markets through the backdoor partners will now have
> > to establish and maintain their credibility on the basis of merit and
will
> > also be publically rated by customer feedback to mention but one
> > of many ranking criteria. Change is underway.
> >
> > The left hand/right hand stuff in the product lines are due to the fact
> that
> > the financial and business management applications were acquisitions
that
> > are still being re-engineered themselves. They are quite good now and
are
> > only going to get better.
> >
> > Yes, I agree, the newsgroups are a good source to interact with others
> > and is a great source to compare notes and contrast opinions.
> >
> > -
> > <%= Clinton Gallagher
> > A/E/C Consulting, Web Design, e-Commerce Software Development
> > Wauwatosa, Milwaukee County, Wisconsin USA
> > NET csgallagher@REMOVETHISTEXTmetromilwaukee.com
> > URL http://www.metromilwaukee.com/clintongallagher/
> >
> >
>
> Well, all that said, I'm about as big a Microsoft whore as you'll find,
and
> I still couldn't recommend the product. IMHO, the pain you'd go through
> growing along with the product doesnt outweigh the pluses of the software.
> There's too many other mature CRM offerings out there. Will it be a great
> product? Probably. Is it right now? I don't think so.
>
> My 2 cents, take them for what they're worth.
>
> Mike
>
>
*Donahue, Mike
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11-12-2003 12:55 AM in reply to:
*D, Mike
"clintonG" wrote in message
news
AE7F76BB48FADAB840337CB785B70E0@in.WebX.maYIadrTaR b...
> Where did Microsoft CRM not meet your expectations?
> Which 'mature offerings' would you be referring to?
>
> <%= Clinton Gallagher
>
>
Well, we're heading into a thread more apropos for the ms newsgroup, but:
1. It didnt feel like a "Microsoft" product. It felt like a product
Microsoft had bought (see Frontpage 1.0, aka VandeMeer).
2. Integration with Office should have been seamless; it wasnt.
3. It seemed weak in the area we most needed, Marketing.
4. It didn't allow for many-to-many relationships (although I understand
future versions will).
Again - I'm not knocking the product, per se; it just isn't right for us at
it's current level of maturity. What's listed in 2.0 seems like much more
of a fit.
Re: others, salesforce.com, Saleslogix, etc., etc. There are a lot of
players in the mid-size range, right above the Act/Goldmine crowd.
Just personally, unless a first version of any product from any company has
substantial benefits, I'm inclined to be doubtful about it. Not an anti-MS
thing. I've jumped on the Exchange and Sharepoint bandwagon from their
first versions, but each offered something unique.
Mike
news
> Where did Microsoft CRM not meet your expectations?
> Which 'mature offerings' would you be referring to?
>
> <%= Clinton Gallagher
>
>
Well, we're heading into a thread more apropos for the ms newsgroup, but:
1. It didnt feel like a "Microsoft" product. It felt like a product
Microsoft had bought (see Frontpage 1.0, aka VandeMeer).
2. Integration with Office should have been seamless; it wasnt.
3. It seemed weak in the area we most needed, Marketing.
4. It didn't allow for many-to-many relationships (although I understand
future versions will).
Again - I'm not knocking the product, per se; it just isn't right for us at
it's current level of maturity. What's listed in 2.0 seems like much more
of a fit.
Re: others, salesforce.com, Saleslogix, etc., etc. There are a lot of
players in the mid-size range, right above the Act/Goldmine crowd.
Just personally, unless a first version of any product from any company has
substantial benefits, I'm inclined to be doubtful about it. Not an anti-MS
thing. I've jumped on the Exchange and Sharepoint bandwagon from their
first versions, but each offered something unique.
Mike
*clintonG
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11-12-2003 08:55 AM in reply to:
*D, Mike
That would be 'Vermeer' from which FrontPage was derived.
I'm big on SharePoint myself as I'm thorougholy convinced it is well on
its way to become a sweetheart solution for the A/E/C markets.
<%= Clinton Gallagher
"Mike Donahue" wrote in message
news
85D033B7EB55F7425816D4A05630BA6@in.WebX.maYIadrTaR b...
>
> "clintonG" wrote in message
> news
AE7F76BB48FADAB840337CB785B70E0@in.WebX.maYIadrTaR b...
> > Where did Microsoft CRM not meet your expectations?
> > Which 'mature offerings' would you be referring to?
> >
> > <%= Clinton Gallagher
> >
> >
> Well, we're heading into a thread more apropos for the ms newsgroup, but:
>
> 1. It didnt feel like a "Microsoft" product. It felt like a product
> Microsoft had bought (see Frontpage 1.0, aka VandeMeer).
> 2. Integration with Office should have been seamless; it wasnt.
> 3. It seemed weak in the area we most needed, Marketing.
> 4. It didn't allow for many-to-many relationships (although I understand
> future versions will).
>
> Again - I'm not knocking the product, per se; it just isn't right for us
at
> it's current level of maturity. What's listed in 2.0 seems like much more
> of a fit.
>
> Re: others, salesforce.com, Saleslogix, etc., etc. There are a lot of
> players in the mid-size range, right above the Act/Goldmine crowd.
>
> Just personally, unless a first version of any product from any company
has
> substantial benefits, I'm inclined to be doubtful about it. Not an
anti-MS
> thing. I've jumped on the Exchange and Sharepoint bandwagon from their
> first versions, but each offered something unique.
>
> Mike
>
>
I'm big on SharePoint myself as I'm thorougholy convinced it is well on
its way to become a sweetheart solution for the A/E/C markets.
<%= Clinton Gallagher
"Mike Donahue"
news
>
> "clintonG"
> news
> > Where did Microsoft CRM not meet your expectations?
> > Which 'mature offerings' would you be referring to?
> >
> > <%= Clinton Gallagher
> >
> >
> Well, we're heading into a thread more apropos for the ms newsgroup, but:
>
> 1. It didnt feel like a "Microsoft" product. It felt like a product
> Microsoft had bought (see Frontpage 1.0, aka VandeMeer).
> 2. Integration with Office should have been seamless; it wasnt.
> 3. It seemed weak in the area we most needed, Marketing.
> 4. It didn't allow for many-to-many relationships (although I understand
> future versions will).
>
> Again - I'm not knocking the product, per se; it just isn't right for us
at
> it's current level of maturity. What's listed in 2.0 seems like much more
> of a fit.
>
> Re: others, salesforce.com, Saleslogix, etc., etc. There are a lot of
> players in the mid-size range, right above the Act/Goldmine crowd.
>
> Just personally, unless a first version of any product from any company
has
> substantial benefits, I'm inclined to be doubtful about it. Not an
anti-MS
> thing. I've jumped on the Exchange and Sharepoint bandwagon from their
> first versions, but each offered something unique.
>
> Mike
>
>
*Donahue, Mike
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11-12-2003 10:15 AM in reply to:
*D, Mike
"clintonG" wrote in message
news:0E01C2D552F153DA72598190FC98E43E@in.WebX.maYI adrTaRb...
> That would be 'Vermeer' from which FrontPage was derived.
>
> I'm big on SharePoint myself as I'm thorougholy convinced it is well on
> its way to become a sweetheart solution for the A/E/C markets.
>
> <%= Clinton Gallagher
>
>
Sorry, the memory is going. Yep, SPS has an excellent future. I wonder if
we're deep enough in the thread to speculate freely about it's ability as a
poor man's Buzzsaw.
MD
news:0E01C2D552F153DA72598190FC98E43E@in.WebX.maYI
> That would be 'Vermeer' from which FrontPage was derived.
>
> I'm big on SharePoint myself as I'm thorougholy convinced it is well on
> its way to become a sweetheart solution for the A/E/C markets.
>
> <%= Clinton Gallagher
>
>
Sorry, the memory is going. Yep, SPS has an excellent future. I wonder if
we're deep enough in the thread to speculate freely about it's ability as a
poor man's Buzzsaw.
MD
*me63401
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11-12-2003 10:35 PM in reply to:
*D, Mike
>I'm big on SharePoint myself as I'm thorougholy convinced it is well on
>its way to become a sweetheart solution for the A/E/C markets.
Could someone be so kind as to explain in laymens terms
what Sharepoint does and is? And how it will benefit
us?
John
>its way to become a sweetheart solution for the A/E/C markets.
Could someone be so kind as to explain in laymens terms
what Sharepoint does and is? And how it will benefit
us?
John
*Donahue, Mike
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11-13-2003 01:46 AM in reply to:
*D, Mike
news:al57rvcfoj1g7enp967j5mqp2o73je3u6u@4ax.com...
> >I'm big on SharePoint myself as I'm thorougholy convinced it is well on
> >its way to become a sweetheart solution for the A/E/C markets.
>
> Could someone be so kind as to explain in laymens terms
> what Sharepoint does and is? And how it will benefit
> us?
>
> John
Sharepoint is an umbrella term for two products; Portal Server and
Sharepoint Services.
Portal server is the full blown, expensive (relatively) portal solution. it
will do Document Management, Search and Indexing, team sites, personal
sites, yadda yadda.
Sharepoint Services comes free with Windows Server 2003. It will let you
create basic team websites; group documents, goup calendar, etc.
Check it all out (including a good comparison of the two) at
http://www.microsoft.com/sharepoint
Mike
*clintonG
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11-13-2003 03:45 AM in reply to:
*D, Mike
"Mike Donahue" wrote in message
news:41006F71E4FBC69BD5F5C9F689F7C702@in.WebX.maYI adrTaRb...
>
> "clintonG" wrote in message
> news:0E01C2D552F153DA72598190FC98E43E@in.WebX.maYI adrTaRb...
> > That would be 'Vermeer' from which FrontPage was derived.
> >
> > I'm big on SharePoint myself as I'm thorougholy convinced it is well on
> > its way to become a sweetheart solution for the A/E/C markets.
> >
> > <%= Clinton Gallagher
> >
> >
>
> Sorry, the memory is going. Yep, SPS has an excellent future. I wonder
if
> we're deep enough in the thread to speculate freely about it's ability as
a
> poor man's Buzzsaw.
>
> MD
>
Buzzwhat? ;-)
<%= Clinton Gallagher
news:41006F71E4FBC69BD5F5C9F689F7C702@in.WebX.maYI
>
> "clintonG"
> news:0E01C2D552F153DA72598190FC98E43E@in.WebX.maYI
> > That would be 'Vermeer' from which FrontPage was derived.
> >
> > I'm big on SharePoint myself as I'm thorougholy convinced it is well on
> > its way to become a sweetheart solution for the A/E/C markets.
> >
> > <%= Clinton Gallagher
> >
> >
>
> Sorry, the memory is going. Yep, SPS has an excellent future. I wonder
if
> we're deep enough in the thread to speculate freely about it's ability as
a
> poor man's Buzzsaw.
>
> MD
>
Buzzwhat? ;-)
<%= Clinton Gallagher
*clintonG
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11-15-2003 04:17 AM in reply to:
*D, Mike
Here's another great article that focuses on the functionality of
the SharePoint Portal Server itself. No marketing hype...
What's New in Office SharePoint Portal Server 2003
SEE: http://www.microsoft.com/office/ork/2003/six/ch21/ ColB02.htm
In a nutshell, the Windows SharePoint Services (WSS) and the SharePoint
Portal Server (SPS) can be confusing to understand due to similar naming.
Basically SPS requires WSS to function as the WSS provides the plumbing
for the services to work. WSS is free and also provides team oriented
collaborative processes. The SPS is a commercial product that extends
what can be accomplished using the free WSS.
In due time, both WSS and SPS will become defacto standards in
A/E/C organizations.
--
<%= Clinton Gallagher
A/E/C Consulting, Web Design, e-Commerce Software Development
Wauwatosa, Milwaukee County, Wisconsin USA
NET csgallagher@REMOVETHISTEXTmetromilwaukee.com
URL http://www.metromilwaukee.com/clintongallagher/
"Mike Donahue" wrote in message
news:EAA48221B48BF8FB800C87F5AEE2F116@in.WebX.maYI adrTaRb...
>
> wrote in message
> news:al57rvcfoj1g7enp967j5mqp2o73je3u6u@4ax.com...
> > >I'm big on SharePoint myself as I'm thorougholy convinced it is well on
> > >its way to become a sweetheart solution for the A/E/C markets.
> >
> > Could someone be so kind as to explain in laymens terms
> > what Sharepoint does and is? And how it will benefit
> > us?
> >
> > John
>
> Sharepoint is an umbrella term for two products; Portal Server and
> Sharepoint Services.
> Portal server is the full blown, expensive (relatively) portal solution.
it
> will do Document Management, Search and Indexing, team sites, personal
> sites, yadda yadda.
>
> Sharepoint Services comes free with Windows Server 2003. It will let you
> create basic team websites; group documents, goup calendar, etc.
>
> Check it all out (including a good comparison of the two) at
> http://www.microsoft.com/sharepoint
>
> Mike
>
>
the SharePoint Portal Server itself. No marketing hype...
What's New in Office SharePoint Portal Server 2003
SEE: http://www.microsoft.com/office/ork/2003/six/ch21/
In a nutshell, the Windows SharePoint Services (WSS) and the SharePoint
Portal Server (SPS) can be confusing to understand due to similar naming.
Basically SPS requires WSS to function as the WSS provides the plumbing
for the services to work. WSS is free and also provides team oriented
collaborative processes. The SPS is a commercial product that extends
what can be accomplished using the free WSS.
In due time, both WSS and SPS will become defacto standards in
A/E/C organizations.
--
<%= Clinton Gallagher
A/E/C Consulting, Web Design, e-Commerce Software Development
Wauwatosa, Milwaukee County, Wisconsin USA
NET csgallagher@REMOVETHISTEXTmetromilwaukee.com
URL http://www.metromilwaukee.com/clintongallagher/
"Mike Donahue"
news:EAA48221B48BF8FB800C87F5AEE2F116@in.WebX.maYI
>
>
> news:al57rvcfoj1g7enp967j5mqp2o73je3u6u@4ax.com...
> > >I'm big on SharePoint myself as I'm thorougholy convinced it is well on
> > >its way to become a sweetheart solution for the A/E/C markets.
> >
> > Could someone be so kind as to explain in laymens terms
> > what Sharepoint does and is? And how it will benefit
> > us?
> >
> > John
>
> Sharepoint is an umbrella term for two products; Portal Server and
> Sharepoint Services.
> Portal server is the full blown, expensive (relatively) portal solution.
it
> will do Document Management, Search and Indexing, team sites, personal
> sites, yadda yadda.
>
> Sharepoint Services comes free with Windows Server 2003. It will let you
> create basic team websites; group documents, goup calendar, etc.
>
> Check it all out (including a good comparison of the two) at
> http://www.microsoft.com/sharepoint
>
> Mike
>
>


