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can't create buzzsaw sync folders anymore

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Message 1 of 2
rmeredithjones
640 Views, 1 Reply

can't create buzzsaw sync folders anymore

Hi,

 

I've been successful using Buzzsaw Sync for a while, but all of a sudden lately when I try to create more sync folders I get the error message "An error occurred while storing the Buzzsaw authentication information".  I can no longer create new folders.

 

Has anyone else encountered this problem?

 

Thanks,

Ryan.

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Message 2 of 2
joan_allen
in reply to: rmeredithjones

Ryan, while I'm sure that our support team could have helped you with this (http://autodesk.com/buzzsaw-support),  I want to make sure that you know there is a new version of Buzzsaw Sync available now.   This new version includes support for subfolders and all Buzzsaw permissions as well as synchronization scheduling options.   



Joan Allen
Sr. Group Product Manager
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