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Active Contributor
mmyers
Posts: 46
Registered: ‎10-24-2003
Message 1 of 6 (120 Views)

Trouble with uploading files

120 Views, 5 Replies
08-07-2003 01:29 AM
After I choose my ACAD file and hit finish an error pops up that say "The Server Threw an Exception". Does an one know what this means.

Thanks

Mike
*Sheppard, Scott
Message 2 of 6 (120 Views)

Re: Trouble with uploading files

08-07-2003 05:10 AM in reply to: mmyers
You are having trouble communicating with the
server. This normally happens when there are firewall issues. Perhaps your file
has grown large enough that the time to upload it exceeds the timeout limit of
your corporate firewall. What happens if you upload small files? Do they work
every time?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
After
I choose my ACAD file and hit finish an error pops up that say "The Server
Threw an Exception". Does an one know what this means.

Thanks

Mike

Active Contributor
mmyers
Posts: 46
Registered: ‎10-24-2003
Message 3 of 6 (120 Views)

Re:

08-07-2003 05:10 AM in reply to: mmyers
All files, large and small all get the same error message. I have done large files in the past without problems but now nothing goes thru. Would you have any othere suggestions.

Mike
*Sheppard, Scott
Message 4 of 6 (120 Views)

Re:

08-08-2003 08:18 AM in reply to: mmyers
What happens if you use the WebDAV interface? In
Internet Explorer, use the file open menu item, remembering to click open as web
page, and open
href="https://webfolders.buzzsaw.com/sitename">https://webfolders.buzzsaw.com/sitename

where sitename is your Buzzsaw site name.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
All
files, large and small all get the same error message. I have done large files
in the past without problems but now nothing goes thru. Would you have any
othere suggestions.

Mike

Contributor
BCS_Support
Posts: 21
Registered: ‎11-13-2003
Message 5 of 6 (120 Views)

Re: Trouble with uploading files

08-08-2003 08:33 AM in reply to: mmyers
The most common cause of the "Server Threw and Exception" error is having an old version of Volo View Express installed. Try uninstalling your version of Volo View Express and installling version 2.01 available here:
http://www.autodesk.com/voloviewexpress
*Kowalski, Jeff
Message 6 of 6 (120 Views)

Re:

08-08-2003 10:57 AM in reply to: mmyers
Actually, the source of this error message is most
likely the Xref scanner, which helps to find Xrefs in an uploaded DWG
file.  The text is very misleading, apparently indicating there's something
wrong with the Buzzsaw server.  In fact, it's a problem with the *client*
side activity - in this case the Xref scanner that's part of the local Buzzsaw
client program.  It's tough for us to control that message since it comes
from the COM coordination service that's part of the OS.  (Technically
speaking, the Xref scanner is a COM *server* even though it runs on the client
side.)

 

Very confusing I know, but I wanted to clarify that
this particular error does not at all signify a problem with connectivity,
firewalls, or the Buzzsaw service.  It's likely a conflict between
different AutoCAD components upon which the local Buzzsaw client relies. 
The most frequent culprit is a mismatched version of VoloView.

 

jeff

 



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
You are having trouble communicating with the
server. This normally happens when there are firewall issues. Perhaps your
file has grown large enough that the time to upload it exceeds the timeout
limit of your corporate firewall. What happens if you upload small files? Do
they work every time?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
After
I choose my ACAD file and hit finish an error pops up that say "The Server
Threw an Exception". Does an one know what this means.

Thanks

Mike

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