Buzzsaw General

New Member
Posts: 1
Registered: ‎08-03-2004
Message 1 of 3 (118 Views)

Panic Error

118 Views, 2 Replies
03-07-2008 04:35 AM
Installed Buzzsaw 2007 . when running the app comes with error message "Could not load a transcoding service. Xerces Panic Error". Any ideas? Thank you!
Active Contributor
Posts: 31
Registered: ‎07-25-2007
Message 2 of 3 (118 Views)

Re: Panic Error

03-19-2008 08:36 PM in reply to: Viorel
Hi Viorel,

I have no idea what that error message is. Have you tried our support desk at (800) 892-0449? Also have you tried accessing your site directly in Internet Explorer, i.e. (where sitename is the name of the site to which you were invited)?

Hope that helps,

Steve Williams
Autodesk, Inc.
New Member
Arie van Dalen
Posts: 1
Registered: ‎04-11-2008
Message 3 of 3 (118 Views)

Re: Panic Error

04-11-2008 06:33 AM in reply to: Viorel
Hi Viorel,

I experienced the same problem installing the Buzzsaw 2008 client on my Vista computer. It seems that you have to de-install the old Buzzsaw client first. I didn't. so I cleaned up the registry of my computer removing all old Buzzsaw client entries including the file association. Then I visited the site and downloaded and installed the new Buzzsaw client. Problem fixed

Arie van Dalen
Pollux b.v.
The Netherlands

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