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Error with japanese font

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Message 1 of 3
hotanfat
608 Views, 2 Replies

Error with japanese font

hi, i have some problem with buzzsaw.
i use Autodesk buzzsaw to compose email and send the file to my partner. In the email,  i write in japanese, and in my computer the content of email is clearly. When my partner received the email, he got the file attach but the email have a problem, the content of email is only " ???????".
Please help me !!!!!

2 REPLIES 2
Message 2 of 3
along44theride
in reply to: hotanfat

Hello, i believe it is probably that your reciever either dosen't have Japanese font support on their PC or The Autodesk application needs a language update..  Good luck

Message 3 of 3
ShanaProd
in reply to: hotanfat

I would agree with the previous poster - you could check to make sure that the recipient's computer has the Japanese language pack for Windows intsalled. 

 

If that does'nt resolve the issue, please feel free to contact the Buzzsaw support group directly for any issues around Buzzsaw: http://autodesk.com/buzzsaw-support

 

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