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BIM 360 Glue Add-Ins

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cmkay
Community Visitor
335 Views, 2 Replies
‎07-18-2014 10:26 AM
‎07-18-2014 10:26 AM

BIM 360 Glue Add-Ins

I am attempting to use the BIM 360 Glue Add-In for exporting my model and everytime I click "Glue" it takes me to a free trial setup. I have an active project and license, why is this happening today? It has worked perfectly up to today.

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anil_mistry
Autodesk Support
in reply to: cmkay
‎07-18-2014 10:39 AM
‎07-18-2014 10:39 AM

Hello Charles,

Thank you for participating in our community!

We are aware of this issue and our engineering team is working on resolving this issue. We will provide you an update as soon as one is available.

Thank you!

Best regards,



Anil Mistry
Technical Support Specialist
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anil_mistry
Autodesk Support
in reply to: anil_mistry
‎07-18-2014 11:45 AM
‎07-18-2014 11:45 AM

Hello,

I just got an update from our engineering team saying this issue has been resolved.

Thank you and have a great day!

Best regards,



Anil Mistry
Technical Support Specialist
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