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    Autodesk Wiretap

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    Valued Contributor
    Posts: 88
    Registered: ‎06-26-2003

    Problem with Switchable Storage

    145 Views, 4 Replies
    05-17-2007 01:35 PM
    When transferring a QT to a Switchable Stone, the result clip is garbled noise. When transferring the same file to local storage on IBM 6221 2007 SP3 or SGI 9.5, the result is fine.

    Done with tether.

    Alan
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    Valued Contributor
    Posts: 84
    Registered: ‎05-11-2004

    Re: Problem with Switchable Storage

    05-18-2007 04:48 AM in reply to: alatteri
    Hi Alan,

    Switchable Storage has no effect on Wiretap. Once a storage switch is made, the system behaves exactly as though the Stone were direct-attached. The problem is likely somewhere else.

    The best way to know where the problem lies (WT or Tether) is to use WT Web to visualize the images, since it uses the WT API to create jpg versions of the images.

    Dan
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    Valued Contributor
    Posts: 88
    Registered: ‎06-26-2003

    Re: Problem with Switchable Storage

    05-18-2007 08:47 AM in reply to: alatteri
    The problem is not seeing the Stone properly, tether is doing that fine, and shows the same garbage as the Smoke Player.

    This is from my client:
    "Of note I did get Tether to work once. However, that was before discreet "fixed" antoher problem we where having. When we upgraded to Smoke 2007 we realized discreet had never tested switchable storage, Smoke 2007, and SGI. Therefore when we upgraded switching became very long. Discreet made a patch that made that process faster, however it seems to have had a negative effect on Tether."

    I am still diagnosing on my side.
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    Valued Contributor
    Posts: 84
    Registered: ‎05-11-2004

    Re: Problem with Switchable Storage

    05-18-2007 10:06 AM in reply to: alatteri
    I'm not at all sure what you're trying to say here.

    Switchable Storage Customers tend to have VERY complex setups, usually involving combinations of Stone and Soft-imported workflows.
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    Valued Contributor
    Posts: 88
    Registered: ‎06-26-2003

    Re: Problem with Switchable Storage

    05-18-2007 12:04 PM in reply to: alatteri
    Seems to be a Codec issue on the persons Mac.
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