• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Autodesk Vault

    Reply
    Mentor
    Posts: 336
    Registered: ‎11-28-2007
    Accepted Solution

    Vault Server 2012 on 64-bit PC

    439 Views, 7 Replies
    08-22-2011 07:39 AM

    Can l Vault 2012 Pro Server be installed on a 64-bit system?  I'm guessing not, because I am getting this error message when I try:

    "An attempt was made to load a program with an incorrect format"

     

     

     

    Please use plain text.
    Employee
    chearhuat
    Posts: 60
    Registered: ‎06-10-2010

    Re: Vault Server 2012 on 64-bit PC

    08-23-2011 02:03 AM in reply to: tmccar

    Hi tmccar,

     

    Vault Server 2012 can be installed on a 64-bit PC. Nonetheless, it will be installed as a 32-bit application.

     

    To guide us in troubleshooting, it will be good if you could provide us with the following info:

    i. the OS of the 64bit machnie

    ii. the installation log file (could be found in folder %temp%, the latest log file)

     

     

    Regards,

    Chear Huat.



    Chear Huat
    SQA Analyst
    DLS- Data Management
    Autodesk, Inc.


    Be sure to check out the Vault Help Wiki!
    Please use plain text.
    Mentor
    Posts: 336
    Registered: ‎11-28-2007

    Re: Vault Server 2012 on 64-bit PC

    08-23-2011 05:27 AM in reply to: chearhuat

    Hi Chear

       The OS is Windows 7 and it was installed in Denmark

    When doing an install of SQL Server 2008 R2, it fails at the followig check:

    :

    "Performance counter registry hive consistency"

     

    Tom

    Please use plain text.
    Employee
    Posts: 116
    Registered: ‎08-26-2008

    Re: Vault Server 2012 on 64-bit PC

    08-23-2011 06:24 AM in reply to: tmccar

    Try rebuilding your peformance coutners using the following:

     

    • Start -> Run
    • cmd.exe
    • cd C:\Windows\System32
    • lodctr /R

     

    Once the performance counters are rebuilt, try the installation of SQL 2008 R2 again.

     

    -Hywell



    Hywell Herrero
    Data Management Support Specialist
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Mentor
    Posts: 336
    Registered: ‎11-28-2007

    Re: Vault Server 2012 on 64-bit PC

    08-23-2011 06:53 AM in reply to: hherrero

    Yes i did that but it's still giving the error

    Please use plain text.
    Mentor
    Posts: 336
    Registered: ‎11-28-2007

    Re: Vault Server 2012 on 64-bit PC

    08-23-2011 10:01 AM in reply to: tmccar
    Please use plain text.
    Employee
    chearhuat
    Posts: 60
    Registered: ‎06-10-2010

    Re: Vault Server 2012 on 64-bit PC

    08-25-2011 12:42 AM in reply to: tmccar

    Hi tmccar,

     

    Could you share with us the exact workaround you adopt in ur solution? That'll help to benefit the forum users...

    Thanks :smileyhappy:

     

    Regards,

    Chear Huat.



    Chear Huat
    SQA Analyst
    DLS- Data Management
    Autodesk, Inc.


    Be sure to check out the Vault Help Wiki!
    Please use plain text.
    Mentor
    Posts: 336
    Registered: ‎11-28-2007

    Re: Vault Server 2012 on 64-bit PC

    08-25-2011 03:53 AM in reply to: chearhuat

    The SQL Server 2008 install was failing the "performance counter hive consistency" check.

    The laptop is a localised Denmark build.

     I exported the following regiatry key:

        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009

     

    006 is the code for Denmark, so I edited this .reg file (changed the 009 to 006) re-imported it and the SQL installation .completed.

    Please use plain text.