Autodesk Vault

[#1]

Logged in as admin I have uploaded some library files derived from content center into our library (and default to standard category).  I can only see the files in vault or have search results returned when logged in as admin.  When logged in as a regular user, I try to copy design and recieve an error stating I don't have access to some files and it fails.  I am wondering how I can make these files available to all users without having to remove them from the vault and re-upload by a regular user.  I am wondering why and how this happens!?

I checked with another user and confirmed that if Admin privileges are removed, we are no longer able to see the files in vault.  I have also tried to change the category and it seems it has nothing to do with this issue.

Thanks in advance.

[#2]

Hi,

Can you please let us know the Roles assigned to those Users? I can try the same scenario with that roles and let you know the result.

[#3 · Accepted solution]

I was able to solve this issue.  This is what I found

1. When CAD files were uploaded by Admin, they automatically had an individual file security placed on them that restricted access to only the admin/admin group.  The other two users had admin access from training (one was apart of admin group the other was a Doc Control Lvl 2 and was individually assigned admin roll) and I was the only one without admin access.

2. To solve this issue you can either remove securities or add all responsible parties.  I choes to removed all the individual file securities and now we all have "access" to those files.  I am now able to packngo and search without problems.

Lesson Learned: Us non admin rolls to upload data you want all people to have access too.

Thanks