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Reference Repair Utility - error occurred while attempting to retrieve a file
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I'm working thru the 4-part procedure in the Autodesk wiki on using the Reference Repair Utility. I've successfully exported the .xml file and edited it to fix the references. Now when I attempt to import the file to update the relationships on the server I get the message "An error occured while attempting to retrieve a file" and the process stops.
The console log shows... any ideas?
1/8/2013 8:00:20 AM 1/8/2013 8:00:20 AM -Oimportreferencetable -N"PMP" -FIN"t:\transfer\PMPW2k8v1_PMP_2012-12-14-08-32.xml" -VU[username] -VP[password] 1/8/2013 8:00:22 AM An error occurred while attempting to retrieve a file. 1/8/2013 8:00:22 AM Connectivity.Application.VaultManager.ServiceExcep tion: GetFileFailed [1013] ---> Connectivity.Document.Util.DocumentException: GetFileFailed [1013]
Solved! Go to Solution.
Re: Reference Repair Utility - error occurred while attempting to retrieve a fil
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There is a problem in the import that occurs when either the Parent_Missing_Ref path is found in the vault but the Parent_Version is not, or the Matching_Ref_In_Vault path is found but the Ref_Version is not. Either of these conditions was supposed to issue a warning and continue, but instead it is a fatal error. It was not deemed important enough to hold up the service pack.
The solution is to make sure the version number is valid for both the parent and child.
-Dave

Dave Mink
Data Management
Autodesk, Inc.
Re: Reference Repair Utility - error occurred while attempting to retrieve a fil
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I went in and changed all the children versions to 1 as a test and it imported without error. What a pain this is, but at least now it is working
Thanks
Mike
Re: Reference Repair Utility - error occurred while attempting to retrieve a fil
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mthomas wrote:I went in and changed all the children versions to 1 as a test and it imported without error. What a pain this is, but at least now it is working
Thanks
Mike
Does this mean that parent files will now be linked to version 1 of the child file, even if they were previously linked to a newer version? If so, I agree with your "what a pain" sentiment. Is there a fix for this once you've imported the .xml?
Re: Reference Repair Utility - error occurred while attempting to retrieve a fil
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The reference repair utility does its best to find a good version to use. However, if you do a purge before importing corrected references or change the suggested version number before importing, then it is possible that particular version will not exist and you will get this error when you try to import.
If you need to fix it after importing, you can reset the references for a particular parent file (which deletes any imported references), and then you can correct the XML and re-import.
-Dave

Dave Mink
Data Management
Autodesk, Inc.
