No files!

No files!

mthomas
Collaborator Collaborator
2,504 Views
11 Replies
Message 1 of 12

No files!

mthomas
Collaborator
Collaborator

Here's a new one, and I have no idea what to do...

 

In my Vault I no longer can see or select files. Items and Change Orders seem to be ok but the grid is completely blank whenever I am looking for files. In fact when I do a search I see the 100 of 921 but nothing appears

 

I tried a complete uninstall including removing the program files, program data, and roaming user information and the registry items. After a reinstall the problem persists.

 

ideas or suggestions?

Mike Thomas

0 Likes
Accepted solutions (1)
2,505 Views
11 Replies
Replies (11)
Message 2 of 12

Anonymous
Not applicable

Are there any documents in those sub-folders?

 

0 Likes
Message 3 of 12

smilinger
Advisor
Advisor
Accepted solution
Message 4 of 12

luttena
Autodesk
Autodesk

Good morning Mike. I'm sorry to hear you're having this issue. A few questions for you:

1. Has anything change in your security settings? Or possibly the folder security?

2. I see you have 'default view' selected (custom view field). Is it possible that was edited to filter out files?

3. You mentioned the first page of search results showing blank. Can you load the rest of the pages and verify that you aren't seeing files for all pages? It sounds like the search is returning the results but object based security (OBS) is preventing you from seeing the files.

 

Let me know,

Adam



Adam Luttenbacher
Sr User Experience Designer
Autodesk, Inc.


0 Likes
Message 5 of 12

mthomas
Collaborator
Collaborator

it was the 4.5 framework, where it came from I don't know because I don't remember installing it or having another application install it. So I uninstalled 4.5 and reinstalled the Vault Client (which installed .net framework 4.0) and now my files have returned!

 

So thanks to everyone for the suggestions, I never thought I'd be so happy to see files!

 

Mike

Mike Thomas

0 Likes
Message 6 of 12

Anonymous
Not applicable

Does this mean that Visual Studio 2012 and Vault 2013 can't be installed on the same OS then?

 

I just did a reinstall of my machine w/ latest versions of all the software, only to run into this issue myself.

0 Likes
Message 7 of 12

DarrenP
Consultant
Consultant

it doesn't look like it

DarrenP
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

0 Likes
Message 8 of 12

mthomas
Collaborator
Collaborator

I uninstalled 4.5 and framework 4.0 was installed during the Vault install. I haven't done a lot with Visual Studio 2012 but the couple projects I had compiled and are working.

Mike Thomas

0 Likes
Message 9 of 12

Anonymous
Not applicable

Thank you.

 

I was worried that NET4.5 was somehow integral to VS2012. It sounds like that is not the case.

0 Likes
Message 10 of 12

DarrenP
Consultant
Consultant

thats what i thought too

DarrenP
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

0 Likes
Message 11 of 12

DarrenP
Consultant
Consultant

vault 2013 sp1 is supposed to fix this issue with .net 4.5: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21017345&linkID=9261341

read the read me first before installing it

DarrenP
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

0 Likes
Message 12 of 12

Anonymous
Not applicable

Thank you kindly for the follow up.

0 Likes