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    Distinguished Contributor
    Posts: 319
    Registered: ‎01-20-2006
    Accepted Solution

    Main Menu Disappeared?

    316 Views, 11 Replies
    12-03-2007 02:50 PM
    We have had a user who has had her main menu (accross the top) disappear. We can't find a way to get it back. Any ideas?
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    Product Support
    Posts: 546
    Registered: ‎09-26-2007

    Re: Main Menu Disappeared?

    12-03-2007 07:21 PM in reply to: djohnson1976
    Hi,

    Please try the following and let me know if that works.

    1. Close Productstream 2008 Application
    2. Browse to %appdata%\Autodesk\
    3. Rename "Productstream 2008" to "OLD_Productstream 2008"
    4. Launch Products 2008 Application

    HTH,

    Madhan


    Madhanagopal Thiruvenkatachalam
    Support Specialist
    Product Support
    Autodesk, Inc.

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    *Craig S. Godfrey \(Autodesk\)

    Re: Main Menu Disappeared?

    12-04-2007 06:17 AM in reply to: djohnson1976
    If you are talking about the main grid area...sometimes the bar that splits
    the Uses,Where Used, View section from the main pane gets moved all the way
    to the top. If you move your mouse just below were the toolbars end you will
    see your mouse change over to show you can select and you can then grab the
    bar and move it back down. After you do that and close PS should remember
    the location the next time its opened. If this doesn't help you can also try
    what Madhan suggested.


    "djohnson1976" wrote in message news:5791392@discussion.autodesk.com...
    We have had a user who has had her main menu (accross the top) disappear.
    We can't find a way to get it back. Any ideas?
    Please use plain text.
    Member
    spfurlong
    Posts: 4
    Registered: ‎11-13-2011

    Re: Main Menu Disappeared?

    12-14-2011 11:22 AM in reply to: Madhan_T_autodesk

    I'm having the same issue as djohnson1976 reported back in 2007, my main menu bar has gone missing.  I am however using Vault Pro 2012.  

     

    I can add all the commands back into a custom toolbar, however, this is an undesirable workaround compared to the standard main menu toolbar.

    I'm not sure how it happened.  

     

    I'm thinking of uninstalling Vault Client, and doing a reinstall, however I don't want to have to do that.

     

    Help?

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    Product Support
    Andy.Spivey
    Posts: 350
    Registered: ‎08-12-2010

    Re: Main Menu Disappeared?

    12-15-2011 07:09 AM in reply to: spfurlong

    Can you post an image of what you are seeing?

     

    Without seeing a screen shot, you can most likely reset it by doing a right click on the menu, and select Customize.

     

    Then select the menu in question and click "reset"

     

    Menu_reset.PNG



    Andy Spivey
    Data Management Support Specialist
    Product Support
    Autodesk, Inc.
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    Member
    spfurlong
    Posts: 4
    Registered: ‎11-13-2011

    Re: Main Menu Disappeared?

    12-15-2011 12:17 PM in reply to: Andy.Spivey

    Thanks for the reply, here's what I'm looking at. Notice how the main menu tool bar isn't there (the one with file, edit, view, go, tools, actions, help).  When I do as you say, and reset the main menu, nothing happens... the main menu bar doesn't reappear.  

     

     

    Vault Client Screen Shot.PNG

     

     

     

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    Employee
    Posts: 643
    Registered: ‎12-12-2006

    Re: Main Menu Disappeared?

    12-16-2011 05:06 AM in reply to: spfurlong

    Try this:

    1. Exit the Vault client.
    2. Go to C:\Users\[your username]\AppData\Roaming\Autodesk\Autodesk Vault Professional 2012\Objects
    3. Delete Menus.xml
    4. Restart the Vault client.

     



    Doug Redmond
    Software Engineer
    Autodesk, Inc.
    http://justonesandzeros.typepad.com/

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    Member
    spfurlong
    Posts: 4
    Registered: ‎11-13-2011

    Re: Main Menu Disappeared?

    12-16-2011 10:40 AM in reply to: Redmond.D

    Thanks! Fixed it.

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    New Member
    Posts: 1
    Registered: ‎12-18-2008

    Re: Main Menu Disappeared?

    03-15-2012 01:33 PM in reply to: djohnson1976

    I'm having this same problem in mechanical desk top 2007.

    Anyone have a idea to help me.

     

    Thanks,

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    Product Support
    Andy.Spivey
    Posts: 350
    Registered: ‎08-12-2010

    Re: Main Menu Disappeared?

    03-20-2012 07:53 AM in reply to: toolrite

    toolrite,

     

    The same fix may apply for MDT, though I am not sure as I am not familiar with the product.

     

    Try this:

    1. Exit MDT.
    2. Go to C:\Users\[your username]\AppData\Roaming\Autodesk\%MDT 2007%\
    3. Copy the contents to a new location as a backup.
    4. Delete the contents of C:\Users\[your username]\AppData\Roaming\Autodesk\%MDT 2007%\
    5. Restart MDT.

    I hope that helps, if not, check the MDT forums here:

     

    http://forums.autodesk.com/t5/Autodesk-Mechanical-Desktop/bd-p/89



    Andy Spivey
    Data Management Support Specialist
    Product Support
    Autodesk, Inc.
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