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    Autodesk Vault

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    Valued Contributor
    Posts: 65
    Registered: ‎03-22-2007

    Login to Reference Repair Utility

    362 Views, 11 Replies
    12-16-2012 09:21 AM

    I am not able login to server with new Repair Utility (vault 2013 SP1). I get the error "Only users with administrator role can run this application.". What can be wrong? The username/password is correct, this is my vault server  account with role admin. I am afraid that problem could be with localization of vault server. We use CZE localization. Could somebody with localized vault 2013 server check and confirm taht is able to login with this utility?

    Many thanks

    Petr

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    Employee
    chearhuat
    Posts: 60
    Registered: ‎06-10-2010

    Re: Login to Reference Repair Utility

    12-17-2012 09:24 PM in reply to: petrxn

    Hi Petrxn,

     

    Reference Repair Utility could only work with Server with the respective Update 1.

    Could you help to validate this?

     

    Thanks.

     

     

    Regards

    Chear Huat



    Chear Huat
    SQA Analyst
    DLS- Data Management
    Autodesk, Inc.


    Be sure to check out the Vault Help Wiki!
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    Valued Contributor
    Posts: 65
    Registered: ‎03-22-2007

    Re: Login to Reference Repair Utility

    12-17-2012 10:25 PM in reply to: petrxn

    Thank you, this update is already installed on server. Build 17.1.16.0 Update 1. I am able login with Vault client (the same build/update) but not with this utility.

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    Distinguished Contributor
    Posts: 122
    Registered: ‎03-20-2006

    Re: Login to Reference Repair Utility

    12-18-2012 06:04 AM in reply to: petrxn

    There is a bug in the utility. It works only if the ADMS is an English ADMS.

     

    If the ADMS is localized, it doesn't work because the display name of the role name is not "Administrator".

     

    I already log this by Autodesk.

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    Employee
    Posts: 60
    Registered: ‎06-08-2007

    Re: Login to Reference Repair Utility

    12-18-2012 06:51 AM in reply to: petrxn

    Hello,

     

    Thanks for reporting this.  We found that in some localized environments it is not possible to log into Vault from the Reference Repair Utility.  We are working on a fix for this issue.

     

    Thanks

    Anil Chintamaneni (Autodesk)



    Anil Chintamaneni
    User Experience Designer
    Data Management
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    Valued Contributor
    Posts: 65
    Registered: ‎03-22-2007

    Re: Login to Reference Repair Utility

    12-18-2012 11:21 AM in reply to: petrxn

    Thank you,

    hope it will be corrected soon.

    Petr

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    Member
    HE_mcollet
    Posts: 9
    Registered: ‎10-26-2010

    Re: Login to Reference Repair Utility

    02-19-2013 07:45 AM in reply to: petrxn

    The last post was 2 months ago... Any news about a fix for the localized Vaults?

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    Contributor
    denis.bourasseau
    Posts: 21
    Registered: ‎12-13-2012

    Re: Login to Reference Repair Utility

    03-19-2013 03:13 AM in reply to: anil.chintamaneni

    No solution yet?

    I want to use this tool before performing a purge. Our database is growing and I can't do anything to fix it.

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    Valued Contributor
    Posts: 65
    Registered: ‎03-22-2007

    Re: Login to Reference Repair Utility

    03-19-2013 05:46 AM in reply to: denis.bourasseau

    It seems that this is complicated task for Autodesk :smileysad:

    I am also still waiting for an solution....

     

    Petr

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    Distinguished Contributor
    Posts: 122
    Registered: ‎03-20-2006

    Re: Login to Reference Repair Utility

    03-19-2013 05:58 AM in reply to: petrxn

    Yes: replace Roles.RoleName="administrator" by Roles.SystemName="administrator"

    => 3 month of works ;-)

     

    No, I think Autodesk want to publish an hotfix with others improvements in order to fix the initial purge bug in Vault Basic by example (actually, the Repair Utility can't fix the original bug because you can't give a child newer than the parent as references...)

     

    But hope this fix will be available very soon !

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