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    Autodesk Vault

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    Active Member
    Posts: 6
    Registered: ‎02-07-2013
    Accepted Solution

    Error message when I open VAULT

    135 Views, 8 Replies
    02-07-2013 07:42 AM

    Hello,

     

    My problem is : When I want to open VAULT, the next message appear : erreur_vault.jpg

     

    Is somebody know this problem ?

     

    Thanks for your help.

     

    Regards.

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    *Expert Elite*
    cbenner
    Posts: 1,596
    Registered: ‎04-06-2010

    Re: Error message when I open VAULT

    02-07-2013 07:50 AM in reply to: jchaule

    Hi,

     

    I don't read french, but I can tell by looking at this that it is some sort of registry error.  It appears to be an installation issue of some sort.  Do you have an IT person at your company that can look at this?

    ChrisB

    Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Thank you! :smileyhappy:


          

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    Active Member
    Posts: 6
    Registered: ‎02-07-2013

    Re: Error message when I open VAULT

    02-07-2013 07:55 AM in reply to: cbenner

    Thanks to respond quickly.

     

    I'm an IT person but I'm not a VAULT specialist.

    You mean that it is a log of this with more details ?

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    *Expert Elite*
    cbenner
    Posts: 1,596
    Registered: ‎04-06-2010

    Re: Error message when I open VAULT

    02-07-2013 08:15 AM in reply to: jchaule

    I don't know what the problem is.  I think we need more information about what you installed and how.  Would it be possible to translate the error screen?

    ChrisB

    Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Thank you! :smileyhappy:


          

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    Active Member
    Posts: 6
    Registered: ‎02-07-2013

    Re: Error message when I open VAULT

    02-07-2013 08:30 AM in reply to: cbenner

    I have found the same error but in English for you.

    erreur_vault-EN.jpg

     

    What is strange, it's that this message is appeared after one month of the installation...

     

    Also, AUTOCAD LT is installed on the computer... Perhaps a compatibility problem between them.

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    Active Member
    Posts: 6
    Registered: ‎02-07-2013

    Re: Error message when I open VAULT

    02-07-2013 08:42 AM in reply to: jchaule

    I have to leave.
    I responded to you only tomorrow morning, if you try something of course.

     

    Thanks a lot to search for me a solution.
    It's nice.

     

    Best regards.

     

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    Employee
    minkd
    Posts: 257
    Registered: ‎06-07-2010

    Re: Error message when I open VAULT

    02-07-2013 09:38 AM in reply to: jchaule

    This looks like .NET has either been corrupted or uninstalled.

     

    Try doing a repair-install on .NET 4.0 and see if that helps.

     

    -Dave



    Dave Mink
    Data Management
    Autodesk, Inc.
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    Active Member
    Posts: 6
    Registered: ‎02-07-2013

    Re: Error message when I open VAULT

    02-07-2013 11:31 PM in reply to: minkd
    Thanks. I try it when it's possible and I tell you if it's good or not
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    Active Member
    Posts: 6
    Registered: ‎02-07-2013

    Re: Error message when I open VAULT

    02-08-2013 01:38 AM in reply to: minkd

    Dave,

     

    You had reason. It was .Net Framework which was broken. But not the 4.0, it was the 3.5.
    I'm forced to activate it  in  "Turn Windows fetaures on or off" and to check "Microsoft .Net Framework 3.5.1".

     

    Thank you very much to have put me in the good way !

    Thank you also to ChrisB to take a part of time for my problem !!

     

    Have a good day !

     

    Regards

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