Autodesk Vault

[#1]

While deleting an IAM (no parent or items attached)

I got an error 1052 : An error occurred while atempting to delete a file

How can i solve this?

We work with:

Inventor 2011:        Build: 535 release 2011 SSR

2011 Vault Pro:       Build: 15 02 66

Windows XP 64 bit pro

[#2]

Spijkerman,

A 1052 is an unspecified error occurred while tryign to delete a file.  When you get the error dialog or during the initial delete, does it give you the option to delete unconditionally?

-Hywell

[#3]

We have tried this with a admin account but It doesn't give the option to delete unconditionally

[#4]

Can you attach a screenshot of the error message?

[#5]

thanks for the reply's

I've attached a screen shot.

regards

Dirk

[#6]

On your server, please grab the vlog from when the error last ocurred.

Vlogs can be found in:

XP/2003 - C:\Documents and settings\all users\application data\autodesk\vaultserver\filestore

Vista/7/2008 - C:\Programdata\autodesk\vaultserver\filestore

Also from Help -> About in Vault Explorer and ADMS Console on the server, please supply the current build number of both.

-Hywell

[#7]

I have no acces to our server since it's in the US and i'm in Holland.

But I will ask our IT group in the US if they can give me the Vlogs and the current build number.

Regards,

Dirk

[#8]

Hywell,

Please find attached the Vlogs, and the current ADMS build is 15.2.66.0 SP2.

We don't have Vault profesional explorer instaled on the server.

Regards,

Dirk