Autodesk Vault Customization

[#1]

I am sending email notification via the Change Order at state changes. I have noticed that when I do so there is a typical lag of approximately 10 minutes between when I execute the command and when the email server sees the message. If I send a test email via EDMS, the email appears nearly instantaneously. Even if I send the email via the change order first and then send a test email, the test email will arrive quickly and the change order email will arrive later. Is there an explanation for the lag in time? Can that wait time be modified? Thanks for the input. Tim

[#2]

Same problem here. My wait time is between 15-20 minutes.

Any feedback?

Regards

[#3]

Our wait times are still approximately 10 minutes. One of our IT staff recently mentioned that he thought it could be a problem with the header of the email - it may be flagged as a non-internal email and sent through all the external filters, which could be delaying it. If you find any answers please forward them on.

Thanks!

Tim O'Connor

[#4]

I just realized this is on the wrong subforum (I got here by google). Can the OP move this to the Autodesk Vault discussion group?