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    *Pawelski, Andrew

    Uploading File to Streamline

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    159 Views, 8 Replies
    02-19-2003 01:43 AM
    I have noticed a problem in the past few days
    with uploading files to Streamline. First of all, the status dialog shows that
    all the data has been transferred but won't close after it's done... if I want
    to close it myself it asks if I want to cancel the upload. Secondly, sometimes
    the file seems to fully upload (looking at the file size) but a dialog comes up
    saying that the there was an unexpected error with the server.

     

    Any suggestions as to why this is
    occuring?

     

    Andrew Pawelski

    Valiant Corporation
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    *Support, Technical

    Re: Uploading File to Streamline

    Options
    02-25-2003 04:23 AM in reply to: *Pawelski, Andrew
    Andrew,

     

    You may want to try the webfolders interface to
    post the files. In the hyper link you use to connect to your site change
    folders.buzzsaw.com to webfolders.buzzsaw.com this will open a folder on your
    site as if it is a folder on your system and you will be able to drag and drop
    files into it. You can see windows help for more detail instructions on
    webfolders.

     

    If this problems persist you may want to contact
    one of the support technicians at 800-892-0449 or sent an email to
    href="mailto:mcs.support@autodesk.com">mcs.support@autodesk.com

     

    thanks,

     

    John Helfen

    MCS Technical Support


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    I have noticed a problem in the past few days
    with uploading files to Streamline. First of all, the status dialog shows that
    all the data has been transferred but won't close after it's done... if I want
    to close it myself it asks if I want to cancel the upload. Secondly, sometimes
    the file seems to fully upload (looking at the file size) but a dialog comes
    up saying that the there was an unexpected error with the server.

     

    Any suggestions as to why this is
    occuring?

     

    Andrew Pawelski

    Valiant
    Corporation
    Report Inappropriate Content
    Message 2 of 9 (159 Views)
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    *Pawelski, Andrew

    Re:

    Options
    02-26-2003 08:35 PM in reply to: *Pawelski, Andrew
    John,

     

    Thanks for the tip, I set up the webfolders
    and it does work better. Only thing I noticed is that in Project
    Administration > Activity Log it did not record the fact that I added a file?
    Why is that?

     

    Thanks,

    Andrew


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    Andrew,

     

    You may want to try the webfolders interface to
    post the files. In the hyper link you use to connect to your site change
    folders.buzzsaw.com to webfolders.buzzsaw.com this will open a folder on your
    site as if it is a folder on your system and you will be able to drag and drop
    files into it. You can see windows help for more detail instructions on
    webfolders.

     

    If this problems persist you may want to contact
    one of the support technicians at 800-892-0449 or sent an email to
    href="mailto:mcs.support@autodesk.com">mcs.support@autodesk.com

     

    thanks,

     

    John Helfen

    MCS Technical Support


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    I have noticed a problem in the past few days
    with uploading files to Streamline. First of all, the status dialog shows
    that all the data has been transferred but won't close after it's done... if
    I want to close it myself it asks if I want to cancel the upload. Secondly,
    sometimes the file seems to fully upload (looking at the file size) but a
    dialog comes up saying that the there was an unexpected error with the
    server.

     

    Any suggestions as to why this is
    occuring?

     

    Andrew Pawelski

    Valiant
    Corporation
    Report Inappropriate Content
    Message 3 of 9 (159 Views)
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    *Support, Technical

    Re:

    Options
    02-27-2003 12:39 AM in reply to: *Pawelski, Andrew
    Andrew,

     

    Webfolders use a different upload process than if
    you were to actually do the upload from within project point. We recommend it as
    an alternative. It is sometimes easier when you are doing large
    uploads.

     

    If you still are continuing to have these issues
    please note:

     

    User Name

    Site Name

    File Name

    File Size

    http location where you are trying to
    post

    Time and time zone when the problem happened

     

    Also, if possible can you get a screen capture of
    any errors you see?

     

    We can then begin tracking the issue to find what
    might be causing the problems. Am I correct in saying this is a random failure?
    You can post files correct?

     

    thanks,

     

    John Helfen

    MCS Technical Support


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    John,

     

    Thanks for the tip, I set up the webfolders
    and it does work better. Only thing I noticed is that in Project
    Administration > Activity Log it did not record the fact that I added a
    file? Why is that?

     

    Thanks,

    Andrew


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    Andrew,

     

    You may want to try the webfolders interface to
    post the files. In the hyper link you use to connect to your site change
    folders.buzzsaw.com to webfolders.buzzsaw.com this will open a folder on
    your site as if it is a folder on your system and you will be able to drag
    and drop files into it. You can see windows help for more detail
    instructions on webfolders.

     

    If this problems persist you may want to
    contact one of the support technicians at 800-892-0449 or sent an email to

    href="mailto:mcs.support@autodesk.com">mcs.support@autodesk.com

     

    thanks,

     

    John Helfen

    MCS Technical Support


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    I have noticed a problem in the past few
    days with uploading files to Streamline. First of all, the status dialog
    shows that all the data has been transferred but won't close after it's
    done... if I want to close it myself it asks if I want to cancel the
    upload. Secondly, sometimes the file seems to fully upload (looking at the
    file size) but a dialog comes up saying that the there was an unexpected
    error with the server.

     

    Any suggestions as to why this is
    occuring?

     

    Andrew Pawelski

    Valiant
    Corporation
    Report Inappropriate Content
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    *Pawelski, Andrew

    Re:

    Options
    03-02-2003 09:04 PM in reply to: *Pawelski, Andrew
    John,

     

    This is a random problem... below is some
    info. I can't access the site right now as my trial has expired... I have plans
    to purchase a license in the next short while, I'll be able keep working with it
    then.

     

    Eastern Standard Time Zone


    File Size is anywhere from 2MB-12MB

     

    Andrew

     

     



    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    Andrew,

     

    Webfolders use a different upload process than if
    you were to actually do the upload from within project point. We recommend it
    as an alternative. It is sometimes easier when you are doing large
    uploads.

     

    If you still are continuing to have these issues
    please note:

     

    User Name

    Site Name

    File Name

    File Size

    http location where you are trying to
    post

    Time and time zone when the problem happened

     

    Also, if possible can you get a screen capture of
    any errors you see?

     

    We can then begin tracking the issue to find what
    might be causing the problems. Am I correct in saying this is a random
    failure? You can post files correct?

     

    thanks,

     

    John Helfen

    MCS Technical Support


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    John,

     

    Thanks for the tip, I set up the webfolders
    and it does work better. Only thing I noticed is that in Project
    Administration > Activity Log it did not record the fact that I added a
    file? Why is that?

     

    Thanks,

    Andrew


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    Andrew,

     

    You may want to try the webfolders interface
    to post the files. In the hyper link you use to connect to your site
    change folders.buzzsaw.com to webfolders.buzzsaw.com this will open a
    folder on your site as if it is a folder on your system and you will be
    able to drag and drop files into it. You can see windows help for more
    detail instructions on webfolders.

     

    If this problems persist you may want to
    contact one of the support technicians at 800-892-0449 or sent an email to

    href="mailto:mcs.support@autodesk.com">mcs.support@autodesk.com

     

    thanks,

     

    John Helfen

    MCS Technical Support


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

    I have noticed a problem in the past few
    days with uploading files to Streamline. First of all, the status dialog
    shows that all the data has been transferred but won't close after it's
    done... if I want to close it myself it asks if I want to cancel the
    upload. Secondly, sometimes the file seems to fully upload (looking at
    the file size) but a dialog comes up saying that the there was an
    unexpected error with the server.

     

    Any suggestions as to why this is
    occuring?

     

    Andrew Pawelski

    Valiant
    Corporation
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    *Crain, Ron

    Re:

    Options
    04-15-2003 12:08 PM in reply to: *Pawelski, Andrew
    Hi John,

    I wanted to try out this webfolders option and I wasn't able to log-in using
    my username and password - is there some trick to it?

    "Technical Support" wrote in message
    news:64D23DB6D0EFECA26FE41EFE69570B7B@in.WebX.maYIadrTaRb...
    | Andrew,
    |
    | You may want to try the webfolders interface to post the files. In the
    hyper link you use to connect to your site change folders.buzzsaw.com to
    webfolders.buzzsaw.com this will open a folder on your site as if it is a
    folder on your system and you will be able to drag and drop files into it.
    You can see windows help for more detail instructions on webfolders.
    |
    | If this problems persist you may want to contact one of the support
    technicians at 800-892-0449 or sent an email to mcs.support@autodesk.com
    Report Inappropriate Content
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    *Smith, J. Daniel

    Re:

    Options
    04-16-2003 01:32 AM in reply to: *Pawelski, Andrew
    Be sure to drop the "/client" or "/doc" part of the URL too.

    Dan

    "Ron Crain" wrote in message
    news:440FDCB3EC9904A392A5EF034F421DBE@in.WebX.maYIadrTaRb...
    > Hi John,
    >
    > I wanted to try out this webfolders option and I wasn't able to log-in
    using
    > my username and password - is there some trick to it?
    >
    > "Technical Support" wrote in message
    > news:64D23DB6D0EFECA26FE41EFE69570B7B@in.WebX.maYIadrTaRb...
    > | Andrew,
    > |
    > | You may want to try the webfolders interface to post the files. In the
    > hyper link you use to connect to your site change folders.buzzsaw.com to
    > webfolders.buzzsaw.com this will open a folder on your site as if it is a
    > folder on your system and you will be able to drag and drop files into it.
    > You can see windows help for more detail instructions on webfolders.
    > |
    > | If this problems persist you may want to contact one of the support
    > technicians at 800-892-0449 or sent an email to mcs.support@autodesk.com
    >
    >
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    *Crain, Ron

    Re:

    Options
    04-17-2003 11:35 AM in reply to: *Pawelski, Andrew
    Ok, I just did that - tried it and I got a password dialog - clicked OK
    because it was already filled in - and I got a "the page cannot be
    displayed".

    What next?

    "J. Daniel Smith" wrote in message
    news:1A87357F77E7B792F641DC6847C411B4@in.WebX.maYIadrTaRb...
    | Be sure to drop the "/client" or "/doc" part of the URL too.
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    *Smith, J. Daniel

    Re:

    Options
    04-20-2003 10:25 PM in reply to: *Pawelski, Andrew
    That message is usually a result of forgetting to check the the "Open as Web
    Folder" option in IE's "File...Open..." dialog.

    Dan

    "Ron Crain" wrote in message
    news:4CE52AF8E2EC27F233236A7A5EEA0B64@in.WebX.maYIadrTaRb...
    > Ok, I just did that - tried it and I got a password dialog - clicked OK
    > because it was already filled in - and I got a "the page cannot be
    > displayed".
    >
    > What next?
    >
    > "J. Daniel Smith" wrote in message
    > news:1A87357F77E7B792F641DC6847C411B4@in.WebX.maYIadrTaRb...
    > | Be sure to drop the "/client" or "/doc" part of the URL too.
    >
    >
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