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    Autodesk Simulation Moldflow Adviser

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    Active Contributor ph
    Active Contributor
    Posts: 48
    Registered: ‎12-19-2002

    Errors downloading service pack 3

    788 Views, 6 Replies
    11-30-2010 07:41 AM

    Anyone knows what the attached error is about?

     

    The download starts but immediately gives this error.

    Peer
    Iv2012/Vault Collaboration 2012
    Lenovo ThinkStation E20
    Intel Core i5 - 3.2GHZ
    8GB RAM - Win7/64Bit
    Samsung SyncMaster 244T 24" 1920 x 1200
    nVidia Quadro FX1800 - 768MB 8.17.12.7589
    3Dconnexion SpaceNavigator 3.13.1
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    Product Support
    Posts: 309
    Registered: ‎03-23-2009

    Re: Errors downloading service pack 3

    12-02-2010 06:42 AM in reply to: ph

    Hi Peer,
    are you connected by wifi or cable when getting this message?

     

    My machine is connected by cable and the download starts as expected.

    No error messages.

    (Vista 64bit)

    Are there some general restrictions to download for you?

     

    Regards,
    Berndt



    Berndt Nordh
    Moldflow Support Specialist
    Product Support
    Autodesk, Inc.

    Please use plain text.
    Active Contributor ph
    Active Contributor
    Posts: 48
    Registered: ‎12-19-2002

    Re: Errors downloading service pack 3

    12-07-2010 02:28 AM in reply to: nordhb

    Hi Berndt

     

    I'm on cable and I have no download restrictions.

    I cannot seem to get through to the ftp server download without these errors.

    Can I get to this file another way via http?

    This place is only for 2010 downloads:

    http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=13030538

    Peer
    Iv2012/Vault Collaboration 2012
    Lenovo ThinkStation E20
    Intel Core i5 - 3.2GHZ
    8GB RAM - Win7/64Bit
    Samsung SyncMaster 244T 24" 1920 x 1200
    nVidia Quadro FX1800 - 768MB 8.17.12.7589
    3Dconnexion SpaceNavigator 3.13.1
    Please use plain text.
    Product Support
    Posts: 309
    Registered: ‎03-23-2009

    Re: Errors downloading service pack 3

    12-07-2010 02:43 AM in reply to: ph

    Hi Peer,

    you can access the service pack from Subscription Center.

    You need to have a valid account to login and download.

    http://subscription.autodesk.com

    From: Download > Product Enhancements
    you will find: Autodesk Moldflow Adviser 2011 Service Pack 3.

    If you need further assistance in this matter, please contact you local support.


    Regards,
    Berndt



    Berndt Nordh
    Moldflow Support Specialist
    Product Support
    Autodesk, Inc.

    Please use plain text.
    Active Contributor ph
    Active Contributor
    Posts: 48
    Registered: ‎12-19-2002

    Re: Errors downloading service pack 3

    12-07-2010 02:55 AM in reply to: nordhb

    Hi Berndt

     

    All OK this way around - thanks!

    But the culprit regarding the Auto-Revision-Update from within the program remains unsolved.

    Peer
    Iv2012/Vault Collaboration 2012
    Lenovo ThinkStation E20
    Intel Core i5 - 3.2GHZ
    8GB RAM - Win7/64Bit
    Samsung SyncMaster 244T 24" 1920 x 1200
    nVidia Quadro FX1800 - 768MB 8.17.12.7589
    3Dconnexion SpaceNavigator 3.13.1
    Please use plain text.
    Product Support
    Posts: 309
    Registered: ‎03-23-2009

    Re: Errors downloading service pack 3

    12-07-2010 06:51 AM in reply to: ph

    Hi Peer,

    as I understand, a new revision available found.

    You select type of host, key in file name and then as download starts, it stops immediately.


    I tested this on Win 7 64-bit workstation, connected by cable.
    It works as expected, and I cannot repeat what you see.
     
    Regards,
    Berndt



    Berndt Nordh
    Moldflow Support Specialist
    Product Support
    Autodesk, Inc.

    Please use plain text.
    Active Member
    Posts: 10
    Registered: ‎06-01-2009

    Re: Errors downloading service pack 3

    02-11-2011 03:30 AM in reply to: ph

    Hi

     

    I got the same problem in my office. Try other connection. As far as I understand it's security issues of both parts.

     

     

    Regards,

     

    Tiago

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