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  • Autodesk Simulation CFD

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    Contributor
    samwicks
    Posts: 22
    Registered: ‎08-31-2011
    Accepted Solution

    Sim 360 Update

    284 Views, 6 Replies
    10-16-2012 01:43 AM

    Hi all,

     

    We're using the Trial, but it will no longer launch:

    "Update Required"

     

    Clicking Download directs me to the Autodesk subscription centre. We do not have an active subscription (we haven't renewed while we assess 360) and accessing our old subscription does not show any 360 updates.

     

    I have contacted SimSquad, but was wondering if there was a quick fix.

     

    How can I proceed?

    Sam

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    Active Member
    maxedvardsson6198
    Posts: 7
    Registered: ‎10-05-2010

    Re: Sim 360 Update

    10-16-2012 02:58 AM in reply to: samwicks

    Hi,

     

    I'm having the same problem. Neither 360 mechanical nor 360 CFD will launch.

     

    "Update Required

     

    Please update your Autodesk Simulation products. The current version is no longer supported."

     

    I've just been trying to use it yesterday and today, so I dont know if it worked before. Also, i can't find any updates for 360 in subscription centre (i have active subscription).

     

    Regards,

     

    Max

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    Product Support
    wildej
    Posts: 259
    Registered: ‎08-25-2011

    Re: Sim 360 Update

    10-16-2012 03:16 AM in reply to: maxedvardsson6198

    Hi guys,

     

    We in the UK are aware of this but cannot do anything to help presently I am afraid.

     

    To get this noticed a little faster, could you also log the issue with Simsquad here?

     

    http://usa.autodesk.com/adsk/servlet/pc/index?siteID=123112&id=16658447

     

    Thank you!

    Jon



    Jon Wilde
    Product Support Specialist
    Autodesk, Inc.


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    Active Member
    Posts: 10
    Registered: ‎10-16-2012

    Re: Sim 360 Update

    10-16-2012 03:41 AM in reply to: samwicks

    Same problem this morning in Italy.

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    Product Support
    wildej
    Posts: 259
    Registered: ‎08-25-2011

    Re: Sim 360 Update

    10-16-2012 05:57 AM in reply to: neri69

    Hi all,

     

    Please try again now and let us know if you have any futher issues, should be working



    Jon Wilde
    Product Support Specialist
    Autodesk, Inc.


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    Contributor
    samwicks
    Posts: 22
    Registered: ‎08-31-2011

    Re: Sim 360 Update

    10-16-2012 06:04 AM in reply to: wildej

    All good here.

     

    Cheers!

     

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    Active Member
    Posts: 10
    Registered: ‎10-16-2012

    Re: Sim 360 Update

    10-16-2012 07:11 AM in reply to: samwicks

    Yes now all is back ok....thanx....

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