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    Active Member
    sveinn
    Posts: 10
    Registered: ‎10-03-2011
    Accepted Solution

    License problem

    392 Views, 4 Replies
    02-27-2012 09:28 AM

    Mac address on the license server has been changed.

    What should been done to fix it?

    Please use plain text.
    *Expert Elite*
    TravisNave
    Posts: 7,923
    Registered: ‎01-14-2005

    Re: License problem

    02-28-2012 11:20 AM in reply to: sveinn

    If it is a virtual machine, hard code the license file in your virtual NIC back to match your LIC file or you will continually have the same problem.  If it is a physical machine and you changed the network card or motherboard, then you should probably just get a new license file generated to reflect the change.

     

    Please call Autodesk Product Registration and Authorization:

    http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

    1-800-551-1490 > Option 1 (English) > Option 2 > Network

    You will need to provide your serial number and new MAC of the license server.

    You will get better responses in the network licensing forum for these types of requests.  Thanks!

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
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    Active Member
    sveinn
    Posts: 10
    Registered: ‎10-03-2011

    Re: License problem

    02-29-2012 12:17 AM in reply to: TravisNave

    Hello

     

    It is a license server hos Danfoss that has got a new MAC adress.

    I need new license fil for our Program

     

    See Attachement

     

    Sveinn

     

     

     

    Edited by
    Discussion_Admin

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    Active Member
    sveinn
    Posts: 10
    Registered: ‎10-03-2011

    Rephrase the problem.

    02-29-2012 11:09 PM in reply to: TravisNave

    Changes were made to license server here at Danfoss causing that the license does not work. I can not create a new license file on the website since it has been done on this contract.

     

    Can I get permission for a new license file on this agreement (110000434892)?

     

    Sincerly

     

    Sveinn

     

     

    Edited by
    Discussion_Admin

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    *Expert Elite*
    TravisNave
    Posts: 7,923
    Registered: ‎01-14-2005

    Re: Rephrase the problem.

    03-01-2012 02:59 PM in reply to: sveinn

    I went ahead and registered this seat for you.  You should have it in your email now.

     

    I will also PM you the license.

    Travis Nave
    My Expert Contributions to the Discussion Groups:   Send TravisNave a Private Message

    FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files | Disk Space
    Please give Kudos or Accept as Solution  If my post was helpful, please give Kudos and/or mark the Accept as Solution button(s) below. Thank you!
    Please use plain text.