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  • Autodesk Robot Structural Analysis

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    Member
    Posts: 5
    Registered: ‎10-03-2012

    Re: error

    10-03-2012 11:43 AM in reply to: RG_Adsk

    Have changed the drive names but I still can't progress past the project screen

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    Product Support
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    Registered: ‎04-26-2010
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    Product Support
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    Registered: ‎04-26-2010

    Re: error

    10-04-2012 01:38 AM in reply to: LittleP

    LittleP wrote:

    Have changed the drive names but I still can't progress past the project screen


    Have you seen crash report window where you can specify e-mail address and report crash? If so please register crash specifying your e-mail address.

     

    Try this: open RC design, if there is no crash please go to Preferences and change OpenGL acceleration, then restart robot and check.

     

    rce.jpg

     

    accel.jpg



    Rafal Gaweda
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    Autodesk, Inc.
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    Member
    Posts: 5
    Registered: ‎10-03-2012

    Re: error

    10-04-2012 11:51 AM in reply to: LittleP

    Error report registered and SP2 installed. Still not able progress any further, when accessing a project type it tries to load the model space but then stalls and error report pops up.

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    Re: error

    10-05-2012 01:07 AM in reply to: LittleP

    Error report registered

     

    THx, we are checking it.

     

     when accessing a project type it tries to load the model space but then stalls and error report pops up.


    The same if you select RC Element stucture type?



    Rafal Gaweda
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    Autodesk, Inc.
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    Re: error

    10-05-2012 01:20 AM in reply to: RG_Adsk

    Error report registered

     

    THx, we are checking it.

     

    The crash is generated by ATI graphics card driver. PLease update your graphics card driver to the newest one.

     



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
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    Member
    Posts: 5
    Registered: ‎10-03-2012

    Re: error

    10-05-2012 01:27 AM in reply to: LittleP

    Thought I should clarify so that you don't think im trigger happy, I logged two reports, pre and post SP2 install, not sure if that helps.

     

    Yes tried going through RC element structure same result, sorry meant to stipulate.

     

    Thanks for looking into it.

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    Re: error

    10-05-2012 01:30 AM in reply to: LittleP

    I logged two reports, pre and post SP2 install, not sure if that helps.

     

    Analyzing them we found that crash is caused by ATI graphics card driver.

     



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
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    Member
    Posts: 5
    Registered: ‎10-03-2012

    Re: error

    10-05-2012 01:30 AM in reply to: RG_Adsk

    Much appreciated Rafal, with get the card updated.

     

    Thanks

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    Re: error

    10-05-2012 01:35 AM in reply to: LittleP

    Peter,

     

    Try this structure type, Tools \ Preferences,  then turn off OpenGL in Robot.

     

    rsec.jpg



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
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