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    Distinguished Contributor
    Posts: 142
    Registered: ‎01-24-2009

    error

    740 Views, 20 Replies
    07-05-2011 04:01 AM

    Hi all,
    I tried to install RSA2012 on a desktop computer, and when I launch the program, I always get this error:

     

    Cattura.JPG


    Any suggestions?

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    Product Support
    jad.dellel
    Posts: 211
    Registered: ‎11-30-2010

    Re: error launching RSA2012

    07-05-2011 04:05 AM in reply to: GabrieleNovembri1027

    Hi,

    I got the same error after my 1st installation, this message should disappears after rebooting.

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    Jad DELLEL
    Structural Engineering Product Support Autodesk, Inc.

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    Contributor
    Posts: 17
    Registered: ‎04-01-2009

    Re: error launching RSA2012

    07-05-2011 10:13 AM in reply to: jad.dellel

    Hello Jad,

     

    I have the same problem all times I start Robot PRO 2012.....we already need a SP???

     

    Bye

    Roberto

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    Product Support
    jad.dellel
    Posts: 211
    Registered: ‎11-30-2010

    Re: error launching RSA2012

    07-06-2011 12:27 AM in reply to: RobertoPALLADINO6546

    After rebooting and filling the projects side, this error will disappear

    projects.png

     

    Please confirm us that works or not, thanks.

    ---------------------------------------------------------------


    Jad DELLEL
    Structural Engineering Product Support Autodesk, Inc.

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    Contributor
    Posts: 17
    Registered: ‎04-01-2009

    Re: error launching RSA2012

    07-06-2011 11:55 PM in reply to: jad.dellel

    Hello jad,

     

    unfortunatly even with 4 project on that side I have this error starting robot, after clicking twice on "continua" I can start

     

    Bye

    Roberto

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    Product Support
    jad.dellel
    Posts: 211
    Registered: ‎11-30-2010

    Re: error launching RSA2012

    07-07-2011 01:57 AM in reply to: RobertoPALLADINO6546

    A similar effect was observed on Win XP 32bit machines with memory card readers . 

    Problem could be avoided changing drive letters for the card reader using Disk Management. We have changed from E, F, G, H to K, L, M, N

     

    Problem was not observed on the identical machine, where Win XP 32bit was replaced by Win XP 64bit

     

    Similar problem is discussed there:

    http://www.consumingexperience.com/2007/11/windows-no-disk-exception-processing.html

     

     

    ---------------------------------------------------------------


    Jad DELLEL
    Structural Engineering Product Support Autodesk, Inc.

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    Contributor
    Posts: 17
    Registered: ‎04-01-2009

    Re: error launching RSA2012

    07-07-2011 08:32 AM in reply to: jad.dellel

    Hello jad,

     

    if you consider that I'm using Robot on WIN 7 64bit I think I will continue to click twice on "Continua" button....waiting for a welcome SP

     

    Bye

    Roberto

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    Product Support
    jad.dellel
    Posts: 211
    Registered: ‎11-30-2010

    Re: error launching RSA2012

    07-08-2011 02:16 AM in reply to: RobertoPALLADINO6546

    Have you tried the solution up?

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    Jad DELLEL
    Structural Engineering Product Support Autodesk, Inc.

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    Member
    Posts: 5
    Registered: ‎10-03-2012

    Re: error

    10-03-2012 01:43 AM in reply to: GabrieleNovembri1027

    Morning all,

     

    I have just installed RSA2013, when I run it I also get the harddisk2/DR2 error message. After clicking continue I get through to the project screen, but when I try to create a new project the software stops working and the Autodesk error report box pops up and the software closes after I have clicked to send the report. 

     

    Any suggestions would be appreciated.

     

    Pete 

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    Product Support
    Posts: 2,731
    Registered: ‎04-26-2010

    Re: error

    10-03-2012 02:53 AM in reply to: LittleP

    Have you tried that:?

     

    Problem could be avoided changing drive letters for the card reader using Disk Management. We have changed from E, F, G, H to K, L, M, N



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
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