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    Contributor
    MARIOSZISSIMATOS5169
    Posts: 19
    Registered: ‎06-10-2011

    ROBOT 2012 crash

    182 Views, 3 Replies
    09-28-2012 03:32 AM

    Hi,

     

    Robot 2012 Pro (SP5) is repeatedly crashing without warning both in XP and W7, 8GB RAM machine.

    I 've been sending reports quite often about it.

    Any help?

     

    -Marios

    Please use plain text.
    Product Support
    Posts: 2,543
    Registered: ‎04-26-2010

    Re: ROBOT 2012 crash

    09-28-2012 05:43 AM in reply to: MARIOSZISSIMATOS5169

    Please register all crashes in crash report system specifying e-mail address.

    As far as I can see one of the crashes reorted using your e-mail address in AUgust seems to be corrected in 2013 version.

     

    IN general

    Try to clear cfgusr folder and windows temp folder (%temp%).



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Valued Contributor
    jo2ny
    Posts: 55
    Registered: ‎02-07-2012

    Re: ROBOT 2012 crash

    11-04-2012 11:46 PM in reply to: RG_Adsk

    Could you please indicate the paths for the folders you mentioned above?

    ("cfgusr" and windows(7 x64) temp folder)

     

    Thanks

     

    Please use plain text.
    Product Support
    Posts: 2,543
    Registered: ‎04-26-2010

    Re: ROBOT 2012 crash

    11-05-2012 12:47 AM in reply to: jo2ny

    C:\Users\username\AppData\Roaming\Autodesk\Autodesk Robot Structural Analysis 2012\CfgUsr\



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
    Please use plain text.