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    Autodesk Robot Structural Analysis

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    Valued Mentor
    tony.ridley
    Posts: 476
    Registered: ‎09-07-2011

    Graphical error after update to 2013 SP3

    232 Views, 8 Replies
    10-25-2012 05:45 PM

    Hi

    This problem is similar to this one, but now worse;

    http://forums.autodesk.com/t5/Autodesk-Robot-Structural/Filter-by-Selection/m-p/3334527#M2780

     

    The problem is that now I've installed SP3, the windows 7 scheme turns to compatability mode after using "filter by selection".  The taskbar changes colour and also looses the "areo peek" function (where you can see the small picture when hovering over the probram icon).  The picture below is standard windows 7 aero peek taskbar.  I will send a video via PM to show what happens after Robot "filter by selection" is used. 

     

    areo peek.jpg

     

    Thanks, Tony

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    Product Support
    Artur.Kosakowski
    Posts: 2,770
    Registered: ‎12-17-2010

    Re: Graphical error after update to 2013 SP3

    10-26-2012 01:33 AM in reply to: tony.ridley

    Tony,

     

    Could you check if there is the same situation when you work with one monitor only? Thank you.

     



    Artur Kosakowski
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Valued Mentor
    tony.ridley
    Posts: 476
    Registered: ‎09-07-2011

    Re: Graphical error after update to 2013 SP3

    10-26-2012 03:42 AM in reply to: Artur.Kosakowski

    ok.  On Monday sorry

     

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    Valued Contributor
    Posts: 54
    Registered: ‎06-26-2012

    Re: Graphical error after update to 2013 SP3

    10-26-2012 05:45 AM in reply to: Artur.Kosakowski

    The same problem using Concrete Building Structures 2013 (1 and 2 monitors)

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    Valued Mentor
    tony.ridley
    Posts: 476
    Registered: ‎09-07-2011

    Re: Graphical error after update to 2013 SP3

    10-26-2012 06:08 AM in reply to: Ievgen

    strange it only started after installing SP3

     

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    Product Support
    Artur.Kosakowski
    Posts: 2,770
    Registered: ‎12-17-2010

    Re: Graphical error after update to 2013 SP3

    10-26-2012 06:16 AM in reply to: Ievgen

    Ievgen wrote:

    The same problem using Concrete Building Structures 2013 (1 and 2 monitors)


    Do you mean the switch to the compatibility mode of the too wide dialog?



    Artur Kosakowski
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Valued Contributor
    Posts: 54
    Registered: ‎06-26-2012

    Re: Graphical error after update to 2013 SP3

    10-26-2012 06:19 AM in reply to: Artur.Kosakowski

    Nope. I guess it's in general. When the application starts, windows sets the basic theme which disables the aero (monitor blinks)

    I have this problem on 2 PC: with nVidia Quadro 4000 and Radeon HD 7970, so I mean it doesn't depends which vendor is used

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    Product Support
    Artur.Kosakowski
    Posts: 2,770
    Registered: ‎12-17-2010

    Re: Graphical error after update to 2013 SP3

    10-26-2012 07:11 AM in reply to: Ievgen

    Ievgen wrote:

    Nope. I guess it's in general. When the application starts, windows sets the basic theme which disables the aero (monitor blinks)

    I have this problem on 2 PC: with nVidia Quadro 4000 and Radeon HD 7970, so I mean it doesn't depends which vendor is used


    This is entirely different issue that the situation on Tony's computer. CBS (even with no SP installed) switches display due to the fact that the buttons indicated below are not supported by Microsoft in the areo mode of Windows.

     

    CBS areo.PNG



    Artur Kosakowski
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Valued Contributor
    Posts: 54
    Registered: ‎06-26-2012

    Re: Graphical error after update to 2013 SP3

    10-26-2012 07:23 AM in reply to: Artur.Kosakowski

    Sorry. Then my complaint doesn't worth your attention. Thank you for your reply anyway.

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