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    Autodesk Robot Structural Analysis

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    Distinguished Contributor
    gustavo.c.vasconcellos
    Posts: 104
    Registered: ‎04-15-2011
    Accepted Solution

    Autodesk certification expired

    291 Views, 6 Replies
    11-17-2011 06:47 PM

    Dear support,

     

    I tried to generate a printout composition in a World documentation and I received a message (inside word) that Autodesk certification is expired.

     

    See attached picture, what should I do? How can I validate the signature.

     

    I am running Robot 2012 and Word 2007 (Brazilian Edition), on Windows 7 Professional.

     

    Thanks

     

    Gustavo

    Please use plain text.
    Product Support
    Posts: 2,543
    Registered: ‎04-26-2010

    Re: Autodesk certification expired

    11-18-2011 01:17 AM in reply to: gustavo.c.vasconcellos

    This macro has never been signed.

    We will check what we can do. For now ignore this warning.



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Distinguished Contributor
    gustavo.c.vasconcellos
    Posts: 104
    Registered: ‎04-15-2011

    Re: Autodesk certification expired

    11-18-2011 10:31 AM in reply to: RG_Adsk

    Dear Rafal,

     

    but the print out is not exported to Word even if I ignore the message.

     

    Thanks

     

    Gustavo

    Please use plain text.
    Product Support
    Posts: 2,543
    Registered: ‎04-26-2010

    Re: Autodesk certification expired

    11-21-2011 12:16 AM in reply to: gustavo.c.vasconcellos

    Have you enabled macros in Word?

    macros.jpg



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Distinguished Contributor
    gustavo.c.vasconcellos
    Posts: 104
    Registered: ‎04-15-2011

    Re: Autodesk certification expired

    11-22-2011 01:14 PM in reply to: RG_Adsk

    Hi Rafal,

     

    all the macros are enabled (see attached), in addition of this, I installed openoffice and recieved another error message (see attached).

     

    Thanks

     

    Gustavo

    Please use plain text.
    Product Support
    Posts: 2,543
    Registered: ‎04-26-2010

    Re: Autodesk certification expired

    11-23-2011 12:57 AM in reply to: gustavo.c.vasconcellos

    Try this

     

    open Command Prompt as ADMIN

    then

     

     unregister ALL ROBOTS you have installed on your computer by command: path_to_robot.exe / unregserver

     

    eg:

    "C:\Program Files\Autodesk\Autodesk Robot Structural Analysis Professional 2011\System\Exe\robot.EXE" /unRegServer

    (use such line as above in this Comand Prompt window) 

     

    then 

     

    register the one you want to use.

     

    eg:

    "C:\Program Files\Autodesk\Autodesk Robot Structural Analysis Professional 2012\System\Exe\robot.EXE" /RegServer

     (use such line as above in this Comand Prompt window) 

     

    then check



    Rafal Gaweda
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Distinguished Contributor
    gustavo.c.vasconcellos
    Posts: 104
    Registered: ‎04-15-2011

    Re: Autodesk certification expired

    11-23-2011 11:00 AM in reply to: RG_Adsk

    Great, it is working now!!!

     

    Thanks

     

    Gustavo

    Please use plain text.