Autodesk Revit MEP

[#1]

I am trying to track down why I get a Fatal Error from Revit MEP 2012 whenever I load specific families.  I have tried two different pump families from Grundfos and one from Taco via Autodesk Seek. For some reason these three families cause a fatal error in any project I start using our company template (which I am responsible for - for better or worse).  They do not, however, cause the error when I start a new project using one of Revit's OOB templates.  I have tried stripping all of the parameters from the file, and purging repeatedly to try to track down what is causing it, but no luck.  I have tried families from other sources and have not had any of these problems.

Attached below is one of the families in question as well as a stripped down project file that I started with our template file.

If anyone has any suggestions, I would greatly appreciate it.  I certainly don't want some catastrophic problem lurking in our template file.

[#2]

Could you attach at least one of the family files that is causing the crash?

⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗
Welcome to the Autodesk forums, Revit_J!
Feel free to post any questions you may have! There are many experienced users here who generously contribute their time and effort to supporting
their peers. This is an open, peer-supported forum, so feel free to contribute any useful information or experiences to any of the topics you see here.
We hope you'll stick around a while and help strengthen the value of this community!
───────────────────────────────────────────────────────────────────────────────────────────
Be sure to review the Ground Rules, visit the FAQ Forum, and use the Search feature prior to posting a question, as it's likely been asked before.
⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗⸗

[#3]

Oops, here is one.  

I did have a conflicting shared parameter, and I thought that might be the culptrit.  I tried do delete it from the project file, but it still kept crashing.  Are the parameters hidden in the file somewhere even after you delete them?

[#4]

It appears from the journal file that the "Phase" parameter is causing trouble, a mis-match. This seems to be identical with the problems someone was having in another thread: Error Loading Family. There doesn't appear to be a resolution to this yet...

[#5]

Thanks CADastrophe. So it wouldn't be a simple matter of deleting the offending parameter from the family somehow?

(Also should I continue this discussion on the existing thread? I wasn't sure of forum etiquette)

[#6]

---

Revit_J wrote:

"...So it wouldn't be a simple matter of deleting the offending parameter from the family somehow?"

---

I tried that, but there's more to it than that. It wouldn't be fun if it was a simple fix...

---

Revit_J wrote:

"(Also should I continue this discussion on the existing thread? I wasn't sure of forum etiquette)"

---

Typically, you should search the forum for previous threads about the same or similar issue. But it doesn't matter much - you're fine.

I was just pointing it out for reference.