Autodesk Revit Architecture

[#1]

when I try to install revit server 2012, I get an error "there is a problem with this windows installer package. A script required for this install to complete could not be run.  Contact your support personnel or package vendor.

When I check the install log, it has this error:

"InstallRevit ServerFailedInstallation aborted, Result=1603"

This is on a server 2008 R2 and all prerequisites have been installed.  Anybody experienced this problem before?

[#2]

A few things may be causing this. See this link and pay particular attention to #1: http://revitclinic.typepad.com/my_weblog/2011/05/3-revit-server-2012-installation-tips.html. Also, if this is not the case I’d go back and check the prerequisites, .net, etc...

Thanks for posting.

[#3]

thanks for the reply.

Indeed we are running the setup this way and I double checked prerequisites

After googling, I tried solutions from the following links, but non of these files/reg keys are present

http://upandready.typepad.com/up_and_ready/2011/08/windows-the-hklm-software-autodesk-registry-key.h...

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=16828836&linkID=9243099

I checked the anitvirus logs: nothing is being blocked.  I also tried to run the setup on a test server with an identical antivirus / group policy and there the installer runs fine so I've excluded anitvirus / group policy.

I deleted everything in the %temp% folder

Disabled UAC, no success either.

Really stuck here...

[#4]

Installed 2008R2 Service pack 1 but unfortunately the installer still errors out

Could it be a problem that LMTools is already installed/running on this server or that Revit is not installed?

Even our vendor has run out of ideas...

[#5]

I asked our Revit Server lead to take a look at this one. I will update when I hear back from him.

[#6]

looking forward to the feedback, thanks

[#7]

hello Alan, any news from the revit server lead?

[#8]

Sorry for the delay in getting back to you. We have a meeting this afternoon and I will be brining up this case. I'll let you know what I find out. 

Thank you,

[#9]

Try the following:

[1] Clear out %temp% 

[2] Run the RS install again

If you still have issue 

[3] Collect everything in %temp% and send to ADSK for further analysis. (We'll figure out how to do this later)

Thank you, 

[#10]

ok I tried deleting everything in the %temp% folder once more, however the error remains.

Where shall I send the zip file?