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    Autodesk Revit Architecture

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    New Member
    KaylaVerbitsky
    Posts: 1
    Registered: ‎03-15-2011

    Problem with graphics Card and Revit

    379 Views, 1 Replies
    03-15-2011 09:45 AM

    I've had Revit Architecture 2011 now since it was released last year. I am a student in the architecture program at University of Hartford, but I'm studying abroad in Florence for the semester. 

     

    Last week my graphics driver just stopped performing with Revit. I've already completed 3 other projects prior to beginning the current one I'm working on but after looking at the required graphics drivers, mine is not compatable with the software. Now I thought that I would just be able to change the driver or update it but after my computer started to get the blue screens of death, I had to restore my laptop to the factory version and reinstall Revit Arch. The error still pops up opening Revit and after speaking with HP they told me that it's a problem with my hard drive and I'll have to get it shipped back to the US and looked at for 300 $. But since my computer is already over 3 years old... I was hoping that maybe someone knew an alternative for fixing this problem. 

     

     

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: WSCommCntr2.exe
    Application Version: 3.0.268.0
    Application Timestamp: 4b8f1b64
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.0.6001.18538
    Fault Module Timestamp: 4cb73957
    Exception Code: c0000005
    Exception Offset: 000000000001f34a
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: a3e7
    Additional Information 2: ebe845fafc5e0a76b3670def846ec13b
    Additional Information 3: d080
    Additional Information 4: b1cd166fdce4e0cec62f92d7c780d870
    Files that help describe the problem
    Version.txt
    AppCompat.txt
    memory.hdmp
    minidump.mdmp

     

    Problem signatureProblem Event Name: APPCRASHApplication Name: WSCommCntr2.exeApplication Version: 3.0.268.0Application Timestamp: 4b8f1b64Fault Module Name: ntdll.dllFault Module Version: 6.0.6001.18538Fault Module Timestamp: 4cb73957Exception Code: c0000005Exception Offset: 000000000001f34aOS Version: 6.0.6001.2.1.0.768.3Locale ID: 1033Additional Information 1: a3e7Additional Information 2: ebe845fafc5e0a76b3670def846ec13bAdditional Information 3: d080Additional Information 4: b1cd166fdce4e0cec62f92d7c780d870
    Files that help describe the problemVersion.txtAppCompat.txtmemory.hdmpminidump.mdmp

     

     

    (The Locale ID: 1033 is the same ID error I received prior to the restoration)

     

    My computer is an HP Pavilion dv6700 Vista x 64

    The Display adapter is a "Mobile Intel(R) 965 Express Chipset Family

    The Processor is an Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz

     

    Any sort of help would be most appreciated! Thanks

     

    Kayla Verbitsky

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    *Expert Elite*
    DarrenP
    Posts: 4,303
    Registered: ‎09-13-2007

    Re: Problem with graphics Card and Revit

    03-15-2011 10:15 AM in reply to: KaylaVerbitsky

    try this: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617

    sounds to me you are have having hardware failures aka blue screen of death

    Please use plain text.