Autodesk Revit Architecture

[#1]

Hi All,

I'm having a problem since yesterday (January 2, 2013) where whenever I click on the "PANTONE" button to bring up the Pantone color picker under the color palette, Revit freezes. This is happening in a variety of models, in a variety of places, in both Revit 2012 and 2013. It's happening no matter what context I'm trying to bring up the palette; that is, I started by using color schemes, but I can go under Materials or anywhere else I can bring up the color picker and get the same freeze.

I've tried creating new local files, new central files, restoring backups, trying different projects (even ones I'm not doing to work for), etc. They all freeze. When I say freeze, I mean I've left it to go to lunch and come back an hour later and I have the Windows 7 turquoise innertube of death when I hover over any Revit window, so it's not just "thinking about it". The rest of the system is unaffected.

Before I left for the holiday break, I was using the Pantone colors in floor plans via color schemes without any issues. I know I can do a workaround by using RGB values, but I'd rather use the actual Pantone colors since this work has to coordinate with work in other programs (Illustrator, InDesign) for marketing purposes.

My basic question is: anyone else have this issue, or have you seen it  crop up before? I checked my file locations and I don't see where to control where Revit looks for this palette info.

I'm using Revit Architecture 2012 build 20110622_0930(x64) Update Release 1 and Revit Architecture 2013 build 20120221_2030(x64).

Thank you in advance if you have any ideas/suggestions.

Sincerely,

Joel

[#2]

Please download and install update 2 for both 2012 and 2013 to see if the behavior changes.

2012

2013

[#3]

I'm having the same problems as the user above, I go to select a Pantone color and I get the Windows inner tube of death for several minutes before being able to proceed normally, also when I enter a number to search for nothing happens.

I'm already running the SErvice Pack 2 for REVIT 2013.  Please help!