Why can’t you see the Administration Menu in your Tenant?

[JohnCHill]

Why can’t you see the Administration Menu in your Tenant?

[JohnCHill · Accepted solution]

To have access to the Administration menu in the tenant a user must be added to the Admin Group and therefore have administrator permissions.

[TLopez0]

I am having the same issue. I added an user to the Admin Group to the Sandbox Tenon but the user cannot see the Admin Menu. What can be the reason?

[JohnCHill]

Hello,

Did you have the user log out and back in after the upgraded permissions were added?

John

[TLopez0]

Hello,

I did have the user log out and back in after upgraded permission, But that wasn't the problem,it was the License Type that was the problem. I set him up with participant license rather than the professional. After I changed the License type, user was able to see the Admin tab.

Thank you for the assistant.

[JohnCHill · Accepted solution]

Great news.

Nice job sorting the issue out.

John