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    Autodesk PLM 360

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    Employee
    hartogj
    Posts: 83
    Registered: ‎08-03-2011

    Trouble accepting terms

    52 Views, 3 Replies
    12-21-2012 06:31 AM

    I've just logged into PLM360 for the first time and am presented with a box containing terms of service, yet there is no button or checkbox for actually accepting the terms and proceeding forward. Maybe I'm missing something really simple?

     

    The terms are marked as both "rev 9/6/2011" and "updated.12/2012."

     

    I've tried with both IE9 and Firefox 17.0.1

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    Product Support
    Posts: 256
    Registered: ‎03-27-2012

    Re: Trouble accepting terms

    12-21-2012 07:23 AM in reply to: hartogj

    Hello,

     

    I've been able to duplicate your results and will esculate this issue to the appropriate group.

     

    Stay tuned as I will update this post when this issue is resolved.

     

    John Hill



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
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    Product Support
    Posts: 256
    Registered: ‎03-27-2012

    Re: Trouble accepting terms

    12-21-2012 07:49 AM in reply to: JohnCHill

    The issue has been resolved and the selection buttons are now available to accept or deny the Terms of Service. Can you please attempt to log back into your tenant and let me know if you have any issues?

     

    John Hill

     



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Employee
    hartogj
    Posts: 83
    Registered: ‎08-03-2011

    Re: Trouble accepting terms

    12-21-2012 08:08 AM in reply to: JohnCHill

    Thanks John, everything works great now. Thx for the quick response.

     

    Jon

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