Internet Explorer Sign In issues

[Anonymous]

When trying toi use IE9 to sign in to our PLM trial we just get sent back to a blan sign in dialog. I can log in through Chrome and Safari no problem (on the same PC). . I can also log inot Autodesk 360 in IE with the same credentials, it just appears IE9 + PLM 360 doenst want oit sign in

Any ideas?

[JohnCHill]

Hi Greg,

You may be seeing an issue with your browser not accepting  3^rd party cookies (since you’ll notice the URL for PLM 360 is xxx.autodeskplm.net, not autodesk.com). Please try the following and let me know if you are able to access your site:

IE9: Tools - Options > Security > Trusted Sites > Sites > Allow“autodesk.com” (no quotes)

[Anonymous · Accepted solution]

Hi John

I added https://*.autodesk.comto the trusted sites (we have Require server verification (https) for all sites in this zone checked)

Now all logging in fine

[JohnCHill]

Hi Greg,

Thank you for the feedback on the change that needed to be made.

John

[Anonymous]

John,

Tried all above changes to Trusted Sites but nothing works. Sign in page somes up, but clicking the "Sign In" button has No effect -- nothing happens at all. Chrome works fine.

Any further ideas?

[bastien.mazeran]

Hi Greg,

When you click on Sign In on your PLM 360 tenant landing page, it does a redirect to https://accounts.autodesk.com. Can you please add this URL to your trusted sites and restart the browser?

Please let me know if that helps at all.

Regards,