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    Autodesk PLM 360

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    Active Contributor
    Posts: 29
    Registered: ‎11-13-2006
    Accepted Solution

    Import and update contacts

    103 Views, 5 Replies
    04-24-2012 02:35 AM

    Hi,

     

    I have created a "Contact" workspace, I have imported some contacts (firstname, lastname and e-mail) in this workspace and would like to "reimport" an updated list of contacts (same firstname and lastname but some e-mail have been changed)... When I do so, PLM360 never update my contact but recreate new contacts...

     

    Am I doing somthing wrong???

     

    Xavier

    Xavier
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    Product Support
    Posts: 546
    Registered: ‎09-26-2007

    Re: Import and update contacts

    04-24-2012 03:50 AM in reply to: xcollet

    Hi,

     

    Please choose "Match On" option to update the existing value. Attached image is for your reference.

     

    Regards,

    Madhan

     

    If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!



    Madhanagopal Thiruvenkatachalam
    Support Specialist
    Product Support
    Autodesk, Inc.

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    Active Contributor
    Posts: 29
    Registered: ‎11-13-2006

    Re: Import and update contacts

    04-24-2012 04:50 AM in reply to: Madhan_T_autodesk

    Great it works fine!

    Xavier
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    Employee
    broepke
    Posts: 103
    Registered: ‎01-24-2004

    Re: Import and update contacts

    04-24-2012 06:46 AM in reply to: xcollet

    Xavier,

     

    Another thing I've learnt thorugh experience is to ALWAYS have an Autonumber field on all your workspaces.  Even if it's something you just put at the bottom of the form.  This makes is so much easier to import and match data with exact accuracy later.  While you can match on multiple values - you still might have two people with the same name in your contact list.

     

    This is simple - you can add it any time you want - even after records are created - just go to setup and add a single auto-number filed.  It will prefex it with two letter - you can see all over the workspaces we've changed these to a two letter abbreviation for whatever your working on  - "CN" or "CT" or whatever you want.  Makes it easy to identify (doesn't have to be globally unique)



    Brian Roepke
    Director of Product Lifecycle Management
    Autodesk, Inc.

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    Active Contributor
    Posts: 29
    Registered: ‎11-13-2006

    Re: Import and update contacts

    04-24-2012 07:46 AM in reply to: xcollet

    Hi Brian,

    I do agree with you,... and I would do the same on a production workspace... but I am just doing "quick and dirty" tries. ;o)

     

    Thanks
    Xavier

    Xavier
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    Employee
    broepke
    Posts: 103
    Registered: ‎01-24-2004

    Re: Import and update contacts

    04-24-2012 07:55 AM in reply to: xcollet

    Great to explore - finding this "key match" is a great trick!



    Brian Roepke
    Director of Product Lifecycle Management
    Autodesk, Inc.

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