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    Autodesk PLM 360

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    Product Support
    Posts: 257
    Registered: ‎03-27-2012

    Can you log into PLM 360 in one browser as two different users?

    92 Views, 8 Replies
    06-11-2012 10:22 AM

    Can you log into PLM 360 in one browser as two different users?



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
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    Product Support
    Posts: 257
    Registered: ‎03-27-2012

    Re: Can you log into PLM 360 in one browser as two different users?

    06-11-2012 10:23 AM in reply to: JohnCHill

    You will get less than desired results logged in as two different users on one browser.  Use two different browsers to log in with two different users.



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
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    Contributor
    Posts: 19
    Registered: ‎10-21-2008

    Re: Can you log into PLM 360 in one browser as two different users?

    10-01-2012 07:28 AM in reply to: JohnCHill

    I have found that even 2 browsers will not "allow" two differnt log-ins. Once a refresh happens, it shows the wrong user logged in

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    Product Support
    Posts: 257
    Registered: ‎03-27-2012

    Re: Can you log into PLM 360 in one browser as two different users?

    10-01-2012 10:33 AM in reply to: stapprich

    Hello,

     

    I have been able to reproduce your results using IE9 where two seperate logon windows are opened with two different user names, after refreshing the first, it defaulted to the second logon name. I will esculate this to our development team.

     

    I have confirmed you can use Chrome to have two different browser windows logged into the same tenant with two different users without issue.

     

    Thank you for the feedback.

     



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
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    Contributor
    Posts: 19
    Registered: ‎10-21-2008

    Re: Can you log into PLM 360 in one browser as two different users?

    10-01-2012 10:53 AM in reply to: JohnCHill

    hmmm...that is odd. I will try to upgrade to IE9 but the testing I have done so far was with Google Chrome as I know that was the suggested browser.

     

     

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    Product Support
    Posts: 257
    Registered: ‎03-27-2012

    Re: Can you log into PLM 360 in one browser as two different users?

    10-01-2012 10:59 AM in reply to: stapprich

    I tested again and duplicated your findings with Chrome as well.

     

    I will update the Development Team with this outcome.

     



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
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    ScottMoyse
    Posts: 1,266
    Registered: ‎06-10-2009

    Re: Can you log into PLM 360 in one browser as two different users?

    10-01-2012 12:16 PM in reply to: JohnCHill

    I think this is normal browser behaviour. I have to use two different browsers, not two different windows, to log into the same tenant with different usernames.

     

    So I will use Chrome, Firefox, IE & Safari, then I can log into the same tenant with 4 different users at the same time & it will work as you expect. I normally only use 2...

    Cheers
    Scott Moyse

    Please use Mark Solutions!.Accept as Solution &Give Kudos!Kudos to further enhance the value of these forums. Cheers!


       

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    Product Support
    Posts: 257
    Registered: ‎03-27-2012

    Re: Can you log into PLM 360 in one browser as two different users?

    10-01-2012 12:32 PM in reply to: ScottMoyse

    Your correct Scott. 

     

    I wanted to discuss this with the Development Team to make sure I was not missing something and it is expected behavior from the browser. 

     

    Thanks for bringing this up Simon.

     

     



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
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    Employee
    broepke
    Posts: 103
    Registered: ‎01-24-2004

    Re: Can you log into PLM 360 in one browser as two different users?

    10-02-2012 10:00 AM in reply to: ScottMoyse

    Scott,

     

    A great trick I use is "Incognito" mode in Chrome (called other things like InPrivate mode, etc... in other browsers).  It walls off the "session" information which is usually passed between windows and tabs and lets you log in as multiple people.  

     

    This will work for all web properties - Gmail, Yahoo, whatever...  Great trick.



    Brian Roepke
    Director of Product Lifecycle Management
    Autodesk, Inc.

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