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    Autodesk PLM 360

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    Valued Contributor
    obourne
    Posts: 121
    Registered: ‎03-02-2011
    Accepted Solution

    Can't Add to Actions Notifications Tab

    123 Views, 4 Replies
    02-20-2013 08:17 AM

    I'm trying to add to the notifications tab but everytime I try I get a system error message. I asked someone else to try this on their machine and they get the same messgae. I created a new item and tried to add there and got the same system error message.

     

    Not sure why this is not working. It was working fine a few days ago.

     

    Any ideas?

    Please use plain text.
    Product Support
    Posts: 259
    Registered: ‎03-27-2012

    Re: Can't Add to Actions Notifications Tab

    02-20-2013 10:20 AM in reply to: obourne

    Hi Orrin,

     

    Can you tell me the exact steps you are taking to add to the Actions Notifications tab? 

     

    At what point are you seeing the error and if you could please send me a screenshot?

     

    I'm able to add to the Actions Notifications tab in my tenant and cannot duplicate the error so any information you can provide will be helpful.

     

    John



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Valued Contributor
    obourne
    Posts: 121
    Registered: ‎03-02-2011

    Re: Can't Add to Actions Notifications Tab

    02-20-2013 10:36 AM in reply to: JohnCHill

    I made a short video.

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    Product Support
    Posts: 259
    Registered: ‎03-27-2012

    Re: Can't Add to Actions Notifications Tab

    02-21-2013 10:10 AM in reply to: obourne

    Orrin,

     

    I have been able to duplicate this issue when only choosing a group. What you can do is choose one user that is in the group along with that group you are adding as a work around. They will not get duplicate emails. I will open a defect with the PLM 360 Development team.

     

    Thanks for bringing this to our attention.

     

    John

     



    John Hill
    Support Specialist
    Product Support
    Autodesk, Inc.
    Please use plain text.
    Valued Contributor
    obourne
    Posts: 121
    Registered: ‎03-02-2011

    Re: Can't Add to Actions Notifications Tab

    02-21-2013 02:01 PM in reply to: JohnCHill

    I tried your workaround it it works for me too.

     

    Strange.

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