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    Valued Mentor
    dennis
    Posts: 523
    Registered: ‎07-29-2005
    Accepted Solution

    NW2013 in Plant Design Suite with SP 1

    122 Views, 6 Replies
    08-14-2012 10:08 AM

    I think the service pack installed ok, but I received no msg confirming this.  I did get another desktop icon which makes me think it updated.  However, when I goto HELP/About, nothing there says SP 1.  Is there a way I can tell whether the SP actually installed or not?

     

    Also, even though NWFreedom2013 is sitting right there on my desktop (and works) when I try to install that SP1, it says that Freedom isn't installed.

     

    Any suggestions?

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    *Expert Elite*
    DarrenP
    Posts: 4,299
    Registered: ‎09-13-2007

    Re: NW2013 in Plant Design Suite with SP 1

    08-14-2012 11:02 AM in reply to: dennis

    it should say built: Jun 10, 2012 thats what mine says

    which is when the service pack came out

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    Valued Mentor
    dennis
    Posts: 523
    Registered: ‎07-29-2005

    Re: NW2013 in Plant Design Suite with SP 1

    08-14-2012 11:23 AM in reply to: DarrenP

    Oh yeah, duh, the date.  Yep, I show Jun 10 2012 as well.  Thanks DarrenP.  Any idea on the Freedom viewer?

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    *Expert Elite*
    DarrenP
    Posts: 4,299
    Registered: ‎09-13-2007

    Re: NW2013 in Plant Design Suite with SP 1

    08-14-2012 11:24 AM in reply to: dennis

    same with freedom

    build: Jun 10, 2012

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    Valued Mentor
    dennis
    Posts: 523
    Registered: ‎07-29-2005

    Re: NW2013 in Plant Design Suite with SP 1

    08-14-2012 11:26 AM in reply to: DarrenP

    Sorry, didn't make it that clear.  My SP1 for the Freedom viewer will not install.  It keeps coming up saying that Freedom is not installed, when it is.

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    *Expert Elite*
    DarrenP
    Posts: 4,299
    Registered: ‎09-13-2007

    Re: NW2013 in Plant Design Suite with SP 1

    08-14-2012 11:33 AM in reply to: dennis

    the only thing i can think of is 32 bit vs. 64 bit

    wheather your installing the right bit version

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    Valued Mentor
    dennis
    Posts: 523
    Registered: ‎07-29-2005

    Re: NW2013 in Plant Design Suite with SP 1

    08-14-2012 11:34 AM in reply to: DarrenP

    yep, it says 64 on the end of it.  Sigh.....

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