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cool analysis is failed

6 REPLIES 6
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Message 1 of 7
baojhail
956 Views, 6 Replies

cool analysis is failed

Hi Support,

 

when I do the cool analysis,I will get the failed report.any details,please refer attached.thanks

6 REPLIES 6
Message 2 of 7
sujin.hwang
in reply to: baojhail

Hi baojhail,

 

THis is license error for analysis permission.
If you run cool analysis, you have to need a AMI Performance or higher license.

See the below error code.
** ERROR 99998 ** Required license for AMI_PERFORMANCE is not available, or all licenses are
                  currently in use or the product you have installed is not licensed to
                  run this feature.

Please check below things out.

1. Do you have a AMI performance or higher license?
2. If you installed license, please check the available license quantity.

 

thank you.

Kind Regard,

Sujin.



Sujin Hwang
Support Specialist
Product Support
Autodesk, Inc.


Message 3 of 7
baojhail
in reply to: sujin.hwang

Hi Support,

 

Can you help to verify whether the below module is available from my licenses.thanks.

 

 

Edited by
Discussion_Admin

Message 4 of 7
sujin.hwang
in reply to: baojhail

Hi Baojhail,

 

I have checked the license file.

there are a AMI - basic and performance license file. .

Please see the attaced file.

could you check the server status in lmtools? - available license.
or you will try reboot the computer.

 

Thank you.

Kind Regard,

Sujin.

 

 

Edited by
Discussion_Admin



Sujin Hwang
Support Specialist
Product Support
Autodesk, Inc.


Message 5 of 7
baojhail
in reply to: baojhail

Hi Sujin,

 

We do have Autodesk Moldflow Insight Basic 2012  feature - 85825MFIB_2012_0F in lmtools.

Message 6 of 7
sujin.hwang
in reply to: baojhail

Hi Baojhail,

 

As I said that, Cool analysis need a AMI performance or higher license.
That license is basic. AMI basic can't run a cool analysis.

 

Thank you.
Kind Regard,
Sujin.



Sujin Hwang
Support Specialist
Product Support
Autodesk, Inc.


Message 7 of 7
furkan.salman
in reply to: sujin.hwang

remove to serial number picture 

 

Do not share serial number

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