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    Autodesk MapGuide Enterprise

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    Valued Contributor
    Posts: 72
    Registered: ‎04-12-2012

    Server not available Error

    631 Views, 4 Replies
    11-28-2012 08:08 AM

    Hi there,

     

    Recently AIMS 2013 always popup this error(see below image). But the map still there, all the functions still work after you click the "OK" below.  Can anyone help me with this?

     

    errorMessag1.png

     

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    Valued Contributor
    Posts: 72
    Registered: ‎04-12-2012

    Re: Server not available Error

    11-30-2012 09:16 AM in reply to: swimming123

    I also check the error log, it shows following information:

     

    <2012-11-30T10:07:07>     3532    Fusion Viewer    ::1    Administrator
     Error: An exception occurred in FDO component.
            Unable to resolve the host. Host not found.
     StackTrace:
      - MgFeatureServiceHandler.ProcessOperation() line 83 file d:\build\ims2013\build_52.8\ent\os\server\src\services\feature\FeatureServiceHandler.cpp
      - MgOpGetIdentityProperties.Execute() line 112 file d:\build\ims2013\build_52.8\ent\os\server\src\services\feature\OpGetIdentityProperties.cpp
      - MgServerDescribeSchema.GetIdentityProperties() line 1261 file d:\build\ims2013\build_52.8\ent\os\server\src\services\feature\ServerDescribeSchema.cpp
      - MgServerDescribeSchema.DescribeFdoSchema() line 278 file d:\build\ims2013\build_52.8\ent\os\server\src\services\feature\ServerDescribeSchema.cpp
      - MgFdoConnectionManager.Open() line 334 file d:\build\ims2013\build_52.8\ent\server\src\common\manager\FdoConnectionManager.cpp
      - MgFdoConnectionManager.CacheFdoConnection() line 1059 file d:\build\ims2013\build_52.8\ent\server\src\common\manager\FdoConnectionManager.cpp
      - MgFdoConnectionManager.Open() line 1051 file d:\build\ims2013\build_52.8\ent\server\src\common\manager\FdoConnectionManager.cpp

     

    The error happens when the server is busy or when you leave the browers without any operation. Why host not found. Do I need to set up something? Thank you.

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    Valued Contributor
    Posts: 72
    Registered: ‎04-12-2012

    Re: Server not available Error

    12-11-2012 11:17 AM in reply to: swimming123

    I found this problem only happens for IE; Firefox and Chrome don't have this problem.

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    Valued Mentor
    Posts: 270
    Registered: ‎10-10-2003

    Re: Server not available Error

    12-11-2012 05:47 PM in reply to: swimming123

    You are probably using IIS correct?

     

     Turn off all security on the IIS virtual folder except for Anonymous (I.E. is sending the user)

     

     

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    Valued Contributor
    Posts: 72
    Registered: ‎04-12-2012

    Re: Server not available Error

    12-12-2012 08:46 AM in reply to: gluckett

    Yes, I use IIS.  Turn off all security is not  Turn off the Authentification, right? Becaue I have to leave Anonymous and Forms Authentification on (for user log in).

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