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    Distinguished Contributor gnrnr
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    Posts: 319
    Registered: ‎12-11-2003

    Licensing Concerns

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    73 Views, 16 Replies
    11-26-2002 08:21 AM
    We'll R6 finally arrived here this morning so we should have it up and running here by the end of next week. Problem is we installed out final licence of R5.3 two weeks ago and have not been able to authorise it becase AutoDESK have upgraded our licenses and wont issue an authorisation code for it's installation.

    We are on the subscription package and it seems that as soon as the new version comes out, AutoDESK upgrade our licenses at their end with regards to authorisation codes etc. This is fine except that it took over 6 weeks for our R6's to arrive after release (actually arrived on the 27th November). What would have happened if we had to do a reinstall in between of R5.3? We would have had no software. It also leaves us in the position that if we had decided to skip the introduction of R6 (not sure why we would) and just continue to use R5.3, we could not have reinstalled R5.3 if they needed it, nor could we have gone back to R5.3 after installing R6.

    This is not good enough.

    Regards


    Steve
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    *Laimer, Leo

    Re: Licensing Concerns

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    11-26-2002 02:54 PM in reply to: gnrnr
    Steve,

    I have various licensing scenarios here (local and
    network) and have always been able to run the old versions toether with the new
    releases. Why would you loose the old license?

     

    Regards,
    --
    Leo Laimer
    Maschinen-
    und Fertigungstechnik
    A-4820 Bad Ischl - Austria


    style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
    We'll
    R6 finally arrived here this morning so we should have it up and running here
    by the end of next week. Problem is we installed out final licence of R5.3 two
    weeks ago and have not been able to authorise it becase AutoDESK have upgraded
    our licenses and wont issue an authorisation code for it's installation.

    We are on the subscription package and it seems that as soon as the new
    version comes out, AutoDESK upgrade our licenses at their end with regards to
    authorisation codes etc. This is fine except that it took over 6 weeks for our
    R6's to arrive after release (actually arrived on the 27th November). What
    would have happened if we had to do a reinstall in between of R5.3? We would
    have had no software. It also leaves us in the position that if we had decided
    to skip the introduction of R6 (not sure why we would) and just continue to
    use R5.3, we could not have reinstalled R5.3 if they needed it, nor could we
    have gone back to R5.3 after installing R6.

    This is not good enough.

    Regards


    Steve

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    *Adams, Brad

    Re: Licensing Concerns

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    11-27-2002 05:00 AM in reply to: gnrnr
    I don't know why you would not be able to reinstall
    R5.3, don't you have a copy of the authorization code?


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    Distinguished Contributor gnrnr
    Distinguished Contributor
    Posts: 319
    Registered: ‎12-11-2003

    Re:

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    11-27-2002 05:41 AM in reply to: gnrnr
    We do have copies of the authorisation codes, but the software asks for a new one each time it is loaded onto the machines. Our VAR states that they can't issue an authorisation code for R5.3 as they have ugraded our licence to R6.

    When the IT guys originally set them up there were numerous conflicts with Outlook, requiring several startovers on the systems. each time they needed to contact our VAR to get a new auth code. I don't know if this is something to do with CDilla or not.

    regards



    Steve
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    Distinguished Contributor gnrnr
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    Posts: 319
    Registered: ‎12-11-2003

    Re:

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    11-27-2002 05:46 AM in reply to: gnrnr
    I'm not sure that we would lose the licence Leo, but I think it is an authorisation code issue. If the VAR or AutoDesk or who ever, wont give us an authorisation code for the licence we have, the licence is useless. It's not a problem if the comoputer doesn't crash and we don't need to reformat and start again, but if we did, we may be forced to upgrade because we can't get a new authorisation code.

    Regards


    Steve
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    *J, Dave

    Re:

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    11-27-2002 05:54 AM in reply to: gnrnr
    Sounds fishy...I can reformat my whole HD, reload
    and use the same Auth Code.


     

     


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    We
    do have copies of the authorisation codes, but the software asks for a new one
    each time it is loaded onto the machines. Our VAR states that they can't issue
    an authorisation code for R5.3 as they have ugraded our licence to R6.

    When the IT guys originally set them up there were numerous conflicts with
    Outlook, requiring several startovers on the systems. each time they needed to
    contact our VAR to get a new auth code. I don't know if this is something to
    do with CDilla or not.

    regards



    Steve

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    Distinguished Contributor gnrnr
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    Posts: 319
    Registered: ‎12-11-2003

    Re:

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    11-27-2002 07:17 AM in reply to: gnrnr
    Our IT guy confirmed that he had to get a new Auth code every time he re-installed the software. I can only go by what they say, not having done it myself. What could be missing or being done incorrectly that would require a new Authorisation code every time you reformat and reload?

    Regards


    Steve
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    *Moyer, Dan

    Re:

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    11-27-2002 08:03 AM in reply to: gnrnr
    Sorry, I don't believe it.  I've re-installed
    many times while trying to trouble-shoot/correct hardware problems.  I use
    the same Auth Code over and over again.

     

    DM


    style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    Our
    IT guy confirmed that he had to get a new Auth code every time he re-installed
    the software. I can only go by what they say, not having done it myself. What
    could be missing or being done incorrectly that would require a new
    Authorisation code every time you reformat and reload?

    Regards


    Steve

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    Distinguished Contributor gnrnr
    Distinguished Contributor
    Posts: 319
    Registered: ‎12-11-2003

    Re:

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    11-27-2002 10:24 AM in reply to: gnrnr
    Maybe our IT guys need to try harder . Seems strange to me as well.

    Regards


    Steve
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    Distinguished Contributor jorgen
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    Posts: 578
    Registered: ‎08-03-2003

    Re:

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    11-27-2002 03:46 PM in reply to: gnrnr
    Sounds like the C-dilla troll.
    (the ever-popular licence-manager from hell).

    US-versions dont have this beast, and can use the auth-code again and again.
    Us others, (at least europeans) have to endure this silly abomination. When we rescieve the auth-code, were told to keep it because we'll need it to re-install, but of cource it doesnt work that way.

    I also have to get a new code to install on a new or changed machine.
    Most of the time however, on a machine with a valid license, you can uninstall and reinstall IV without using the auth-code.
    A format of the hard-drive should also be OK.

    Jorgen
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