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    Autodesk Inventor

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    *Expert Elite*
    blair
    Posts: 2,269
    Registered: ‎11-13-2006

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-19-2013 09:25 PM in reply to: terpsurfer

    Not really sure why you are having the installation problems that you are. Along with JD's recommendations, make sure that you have Administrative Privildges as well as having the UAC turned off (slider set to lowest setting) and your A/Virus software disabled just for the Installation. Some A/V software will stop certain edits to the Windows Registry. Make sure your .NET is at 4.0

     

    I would make sure that you are current on all Windows SP's and hotfixes for your O/S and current graphics card drivers.

     

    I would use the Autodesk Clean Un-Install to remove all traces of the old install prior to trying to re-install the software.

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=14893355&linkID=9242018

     

    Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

    IV2014.1 PDSU / Sim Mech 2014 /
    Win7-64
    EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
    950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
    Nvidia GTX-690 Classified - 314.07
    SpacePilot Pro 3.16.1 / 6.16.0 / 4.11
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    *Pro
    Posts: 1,835
    Registered: ‎09-15-2003

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-20-2013 04:43 PM in reply to: blair

    Stuff like this can result from a corruption somewhere in your user profile.  Try starting Inventor from a different login (with power user privileges or better).  If this works, then delete every bit of anything related to Inventor from your profile and try again.

    Sam B
    Inventor 2012 Certified Professional

    Please click "Accept as Solution" if this response answers your question.
    -------------------------------------------------------------------------------------
    Inventor Professional 2013 SP1.1 Update 1
    Windows XP Pro 32-bit, SP3
    HP EliteBook 8730w; 4 GB RAM; Core™ 2 Duo T9400 2.53 GHz; Quadro FX2700M
    SpaceExplorer/SpaceNavigator NB, driver 3.7.18
    still waiting for a foreshortened radius dimensioning tool in Drawing Manager

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    Active Member
    Posts: 10
    Registered: ‎01-10-2013

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-20-2013 08:40 PM in reply to: sbixler

    .net Framework is @ 4

    uac has been turned off

    vista sp1 & 2 have been installed

    I'm currently working on the graphics drivers and should have it finished soon. I'm able to run revit 2012 so i'm not sure why its a problem, anyways..

     

    I will turn off my a/v during the install and I hope it works! Thanks for all the help!

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    Active Member
    Posts: 10
    Registered: ‎01-10-2013

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-21-2013 02:31 PM in reply to: terpsurfer

    Same exact problem with ALL of these issues addressed. I'm fed up and pissed. Can someone pless point me in the direction of a customer support rep?

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    *Expert Elite*
    DarrenP
    Posts: 4,305
    Registered: ‎09-13-2007

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-21-2013 02:34 PM in reply to: terpsurfer

    all support is through the reseller channel

    http://usa.autodesk.com/adsk/servlet/ps/searchform?id=1088201&siteID=123112

    FYI vista is not a supported OS anymore with any 2013 products

    http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=18424371

     

    it also could be your computer can't handle inventor 2013

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    Active Member
    Posts: 10
    Registered: ‎01-10-2013

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-21-2013 05:15 PM in reply to: DarrenP

    Alright, so what If I were to try inventor 2012?

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    Active Member
    Posts: 10
    Registered: ‎01-10-2013

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-21-2013 06:29 PM in reply to: terpsurfer

    Attempted to install the 2012 version and to my surprise I found this! 

     

    I'm now going to attempt to install AutoCAD_Architecture 

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    *Expert Elite*
    blair
    Posts: 2,269
    Registered: ‎11-13-2006

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-21-2013 11:03 PM in reply to: blair

    Check in the primary folder for the installation (where the setup.exe file resides), there should be a "readme" file.

    Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

    IV2014.1 PDSU / Sim Mech 2014 /
    Win7-64
    EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
    950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
    Nvidia GTX-690 Classified - 314.07
    SpacePilot Pro 3.16.1 / 6.16.0 / 4.11
    Please use plain text.
    *Expert Elite*
    Posts: 21,727
    Registered: ‎04-20-2006

    Re: Inventor Crashes when loading any file, or closing welcoming center

    01-23-2013 07:51 AM in reply to: terpsurfer

    A 6 or 7 year old computer?

    When was the last time the HDD was reformatted and OS re-installed (a lot of garbage can build up over several years).

     

    I was running an old computer (about the same specs as yours) and it was getting slower and slower and I had trouble installing Autodesk Simulation.  New install of the original OS and it worked better than it had in years.

     

    Where are you getting the 2012 software (student download?)?

     

    As noted above this is a free peer-to-peer user support group, not the Autodesk support.
    Support is through your VAR (Value Added Reseller).

    There is also peer support here and often Autodesk Employees chime in, but provide all information

    http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
    Autodesk AutoCAD 2013 Certified Professional
    Certified SolidWorks Professional
    Inventor Professional 2013 SP 1.1 Edu 64-bit
    GeForce GTX 560M i7-2670QM @ 2.2GHz 8GB RAM
    http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
    http://www.autodesk.com/edcommunity
    Still waiting for -Draft option on any Rib feature.
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