Inventor 2012 loading SLOW when attached to network

[MarkMazour]

We have 13 machines that are identical hardware and software; Windows 7 and the Autodesk Product Design Suite 2012 as well as the Vault 2012 Client.  Two of these machines are exhibiting the following behavior:

1. Connected to our LAN with access to the internet not loading Vault on startup Inventor loads in 68 seconds.
2. Disconnected from our LAN with no access to the internet not loading Vault on startup Inventor loads in <10 seconds.

I have tested this with our AV turned on and off with no changes in the above noted behavior. These two machines loaded Inventor 2011 in repsectable times ~<30 seconds.

Now this tells me that when Inventor is loading it is trying to go somewhere when there is a network connection. But where and what can I do to make it stop?

[MarkMazour]

IE9 seems to have something to do with it. Under Internet Options on the Advanced Tab I Reset the Internet Explorer Settings and Restored the Advanced Settings, closed and restarted IE9 and then opened Inventor 2012 in <15 seconds.

[Olaf.Górski]

Hello Mark Mazour,

Please consider the configuration of the proxy settings as a possible cause of the issue. For more details please refer to the WikiHelp http://wikihelp.autodesk.com/Vault/enu/2012/Help/03._Installation_and_Configuration/Vault_2011_Advan...

Regards, Olaf

[MarkMazour]

Does this apply to Inventor 2012?

http://forums.autodesk.com/t5/AutoCAD-Mechanical/Autodesk-Exchange-AutoCAD-Server-Connection-Unavail...

[Anonymous]

Hi, I'm currently using Inventor 2016, and still have the issue. When I'am using Inventor with the Lan cable connected, the program goes slow, but when I disconnect the LAN cable from the computer, Inventor goes very quickly. It opens in two seconds. Faster. I have 15 licenses, and It happens in the computers with no internet connection (3). The others (12) computers with no internet, have this issue.

Regards,

Carlos Buitrago

[Mark.Lancaster]

@Anonymous

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@Anonymous wrote:

 I have 15 licenses, and It happens in the computers with no internet connection (3). The others (12) computers with no internet, have this issue.

I'm confused..    It sounds like all your computers have no internet connection..

A couple of things..

1.  On the machines that are having the issue, close Inventor and double click on a part or assembly in Windows Explorer.  Does it open at the same rate as the others?  If so, disable the Welcome/Home screen in your application options under the general tab.

2.  Is your computer connect by the network through a voice over IP phone (VoIP) connection, mean the computer is connected to a phone and the phone is connected to the network?  If so plug your computer directly into a network port and not through the phone.

Good luck and report back on your progress.

[Curtis_Waguespack]

Hi cabuitrago,

Another thing to check is the Communication Center  (look in the top right corner for a icon that looks like a satellite dish).

http://help.autodesk.com/view/INVNTOR/2017/ENU/?guid=GUID-2444E4D1-4AC8-4A4C-9D07-64637C4B8431

I think I recall this causing similar issue for some people in the past, and there was a way to disconnect it (maybe?).

I hope this helps.
Best of luck to you in all of your Inventor pursuits,
Curtis
http://inventortrenches.blogspot.com

[Anonymous]

Sorry,  (3) with internet connection. It works fine

         (12) without internet connection, have the issue.

1. Ans/.  Once the Inventor is opened, the files open quickly from the brower or when double click on a file.

2. Ans/.  The 3 computers with internet, are connected to a wifi network for the internet and to a LAn cable for a server with Autodesk Vault.

[Mark.Lancaster]

@Anonymous

But when Inventor is not running and you double click on a ipt in Windows Explorer, do the non-internet access computers load like the other 3?  If so that's an indication the home screen is causing the delay since its seeking info over the internet.   May I ask why you use WIFI for internet and LAN cable for connection to Vault?  Doesn't your network infrastructure allow for the internet?

[Curtis_Waguespack]

Hi cabuitrago,

Also see this link:

https://forums.autodesk.com/t5/inventor-forum/prevent-inventor-to-contact-akamai/m-p/6422076

I hope this helps.
Best of luck to you in all of your Inventor pursuits,
Curtis
http://inventortrenches.blogspot.com

[Anonymous]

@Mark.Lancaster

The home startup is disabled in all computers and the application options are set to the minimum for optimal performance.

All users are connected to the Vault server by cable, and only 3 have also wifi connection to check emalis and consult information. The others 12 users don't have internet connection to avoid disctractions while working.

[Anonymous]

Hi, 

In one computer, I have updated with internet explorer 11(before IE9), and also download the windows update files with internet connection and the issue was solved.

Regards,

[Anonymous]

Sorry to bump a really old post. But was this ever resolved. I am supporting a client that is having the same issue and we havent come across anything that would resolve this. 

[Xun.Zhang]

Hello @Anonymous,

It should be resolved already in the latest version, please help retry.