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    Autodesk Inventor

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    Contributor
    chrishutchinson6900
    Posts: 25
    Registered: ‎02-09-2011

    Re: Inventor 2012 SP1 Installation Error

    08-29-2011 01:15 PM in reply to: dooyoul.chung

    I finally got Inventor 2012 updated to SP1 by using the Autodesk Live Update instead of the msi download file.

     

    Nothing suggested here helped to get the msi download to work.

     

    I've no idea why the Live Update worked and the msi download wouldn't.

     

    Thanks,

    Chris Hutchinson

    Duke Energy

    Charlotte, NC

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    Employee
    Posts: 47
    Registered: ‎04-21-2008

    Re: Inventor 2012 SP1 Installation Error

    08-29-2011 05:28 PM in reply to: chrishutchinson6900

    The error should be a rare event on only XP32bit, and I never see it again once encounter it on a machine.I means I can install SP1 successfully after cancelling the first failed install.

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    Product Support
    Posts: 190
    Registered: ‎05-27-2010

    Re: Inventor 2012 SP1 Installation Error

    08-30-2011 05:32 AM in reply to: whunter

    Hi Chrishutchinson.

     

    Could you please indicate us which OS are you using ? 

     
    Pierre Masson Product Support Specialist PS MFG EMEA Autodesk, Inc.
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    Contributor
    chrishutchinson6900
    Posts: 25
    Registered: ‎02-09-2011

    Re: Inventor 2012 SP1 Installation Error

    08-30-2011 06:13 AM in reply to: pierre.masson

    Pierre, I'm using Windows XP Pro 32 bit SP3 OS.

     

    Thanks,

    Chris Hutchinson

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    Valued Contributor
    Posts: 92
    Registered: ‎04-27-2010

    Re: Inventor 2012 SP1 Installation Error

    08-30-2011 07:35 AM in reply to: chrishutchinson6900

    Last night before I left work I tried to install via Live Update and apparently it went through without issue.

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    Distinguished Contributor
    Posts: 287
    Registered: ‎01-02-2007

    Re: Inventor 2012 SP1 Installation Error

    10-06-2011 03:26 AM in reply to: KF090

    Hi
    You can also do this:
    -Start Inventor 2012 Sp0
    -Start installing Sp1 (while Inventor is running)
    -Close inventor when the installation require it, and click resume.

    Asle Martin Svastuen
    Autodesk Product Design Suite Ulitmate 2012 Sp1 / Vault Collaboration 2012 Sp1
    HP EliteBook 8560w
    Intel(R)Core(TM) i7 CPU Q 720 @ 2,0GHz 2,0GHz
    16GB RAM
    Windows 7 X64 SP1
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    Active Member
    Posts: 9
    Registered: ‎07-13-2006

    Re: Inventor 2012 SP1 Installation Error

    10-14-2011 09:56 AM in reply to: chrishutchinson6900

    I had the same problem with the registry key error trying to install SP1 on a 32-bit XP SP3 computer.  Yes, I have admin rights.  Not sure why SP1 seems to have an incorrect path for the registry key it wants to edit. 

     

    All of my 64-bit XP SP3 computers had no issues with their copy of SP1.

     

    Having Inventor running while I installed SP1, and then closing Inventor when prompted, let me finally get the 32-bit SP1 installed.  Thanks!

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    Valued Mentor
    Posts: 422
    Registered: ‎06-14-2005

    Re: Inventor 2012 SP1 Installation Error

    11-01-2011 04:26 AM in reply to: christine.henglein-west

    I have the same problem with XP 32-bit, tried downloading the msi three times.

    I tried installing with Inventor open and then the installation compeleted without thorowing any errors.

    -------------------------------------------------------------------------
    Inventor Professional 2012 SP1 (25 seats with subscription)
    Windows 7 64 bit
    Lenovo D20, 12 GB RAM, Intel Xeon X5687 3.6 GHz, SSD
    Quadro 4000, driver 8.17.12.9573, dual monitors
    SpacePilot, driver version 6.15.3 Firmware 3.12
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    Member
    michalWDI
    Posts: 3
    Registered: ‎02-03-2011

    Re: Inventor 2012 SP1 Installation Error

    12-12-2011 04:26 AM in reply to: chrishutchinson6900

    Doesn't anybody noticed that the path from the error message is incorrect because contains double backslash?

     

    HKEY_LOCAL_MACHINE\Software\Autodesk\\RegistryVersion16.0

     

    The popup complains something you don't have sufficient access to the path. 

    - yes, that's correct, because the specified path doesn't exist!

     

    That's just Autodesk fault. On my Win XP SP3 32bit it works to start installing the SP1with runned Inventor and right after few seconds close the Inventor.

     

     

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    Employee
    Posts: 47
    Registered: ‎04-21-2008

    Re: Inventor 2012 SP1 Installation Error

    12-12-2011 08:17 PM in reply to: michalWDI
    Hi michalWDI,
     
    thanks for your report. we have noticed this issue and try to fix it in next build.
    if you encounter this error, please try to do as following steps:
    1. try to install SP1 again after encountering this error, Generally, it will not occur for the second time
    2. if installation still be blocked by this error, launch Inventor, close it, try to install SP1
    3. if step 2 still not works for you, keep Inventor running, install SP1 via liveupdate
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