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    Contributor
    Posts: 11
    Registered: ‎08-01-2012

    Factory desing suite 2013 Inventor crashes

    134 Views, 3 Replies
    11-19-2012 10:17 AM

    Inventor crashes after starting a part file, the crashes almost immediate. I have installed service pack 1 and 2. I have attached crash logs for further reference.

     

    using HP Workstation Laptop with I7 processor, 16GB Ram, Nvidia Quadro 3000m Graphics Card on Windows 7 64

     

    Thanks

    Prem

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    *Expert Elite*
    blair
    Posts: 2,263
    Registered: ‎11-13-2006

    Re: Factory desing suite 2013 Inventor crashes

    11-19-2012 02:36 PM in reply to: prem

    Is this a new install? Has Inventor worked previously on this machine (existing install)?

     

    You followed all the pre-requisites for the install:

    1.) logged in with Admin privileges

    2.) UAC slider set to lowest setting

    3.) Current on all Windows SP's and Hot-fixes,

    4.) .NET 4.0 installed on machine

    5.) You have the current Microsoft certified graphics card drivers for your machine

    6.) You have the SP1.1 for Inventor installed

    Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

    IV2014.1 PDSU / Sim Mech 2014 /
    Win7-64
    EVGA X79 - Classified, iCore7 3930k 32Gb Quad-Channel
    950Gb (2 x 500Gb Sata III SSD RAID0 Adaptec 6805E Controller)
    Nvidia GTX-690 Classified - 314.07
    SpacePilot Pro 3.16.1 / 6.16.0 / 4.11
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    Contributor
    Posts: 11
    Registered: ‎08-01-2012

    Re: Factory desing suite 2013 Inventor crashes

    11-19-2012 09:23 PM in reply to: blair

    Got the solution

    It has something to do with Autodesk Cloud Account signed in, once i sign out everything works fine

     

    regards

    Prem

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    Product Support
    Posts: 149
    Registered: ‎10-14-2007

    Re: Factory desing suite 2013 Inventor crashes

    11-22-2012 07:36 PM in reply to: prem

    I have checked your Critical error Report from you. Some of the CER is contacted with known defect with ACM2013 which has been fixed in Sp1. Please patch it from below link.

     

    AutoCAD Mechanical 2013 Service Pack 1

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20546317&linkID=9240898

     

    Service Pack 1 for Factory Design Suite 2013

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=19817524&linkID=15639656

     

    Service Packs 2 for Factory Design Suite 2013

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20484229&linkID=15639656

     



    Yong Jing
    Product Support Specialist
    Frontline Technical Support, CSS. GCSO
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